Fonts not showing up in AE CC2020 or show up when missing

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Hello!

I have few questions/issues regarding After Effects 2020 v17. If anyone could possibly provide me some insight, answers and/or solutions that would be greatly appreciated. I'm noticing a few issues with fonts. When selecting font choice under 'Character', at least 2 different instances (in the last 2 days) where installed fonts are nowhere to be found/seen in After Effects, but visible in every other application (i.e. Photoshop and Illustrator). I read a suggestion someone had made regarding the issue (which apparently isn't new or uncommon?) to uninstall and reinstall the font, to which does work. I'm not sure why this is now starting to happen, but it's frustrating to say the least.

The other issue at hand is when opening a template that alerts me to a missing font, when I search for missing fonts in the document - nothing appears? The search feature worked fine in the previous version v16.1.3 - I'm not sure why now it doesn't?

I'm working on an iMac 18,3 (Intel Core i7, 4.2GHz)

Any help would be greatly appreciated,

Thank You.

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chriseuk

Participant

Same issue here, only discovered it was happening today. Classic Adobe.

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kyled2

Participant

I have figured out a work around since my last posting.

In Photosop, type out any word in the font you are trying to use in AE. Save that .psd file. Import the .psd into AE as a composition. Right click the type layer, and scroll down to Create. Convert the type layer into Editable Text. The Character window, will still not know what font it is, but if you have a reference to compare to in your composition, you will find it is indeed the same font.

Hope that helps!!!

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