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chrish20073666
Known Participant
March 18, 2019
Answered

Particular won't load OBJ

  • March 18, 2019
  • 3 replies
  • 8604 views

It doesn't matter what OBJ I try to use, I get the error message "After effects error. The file cannot be imported as it is not a recognised file type  ( 39 :: 7 ) "

Thing is, it works perfectly fine in the designer mode. As soon as I click apply and the designer box disappears I receive the error code and the obj doesn't load.

Any suggestions are appreciated!

thanks,

    This topic has been closed for replies.
    Correct answer matthias Stoll

    You need to copy the folder "Plug-ins">"Format">"Trapcode" from your old AE Application-Folder and paste it into the one within your current AE-version. Alternitavely you could reinstall the whole RED GIANT suite, updating will not work.

     

    Explanation: When you update AE into a new version, Particular will continue to work, the plugin is not stored within the Application Folder ("Adobe After Effects 2020">"Plug-ins") but elsewere. To import filetypes which are not natively supported Plugins are needed. Those are stored within the folder called "Plug-ins">"Format".

    3 replies

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    matthias StollCorrect answer
    Participant
    February 28, 2020

    You need to copy the folder "Plug-ins">"Format">"Trapcode" from your old AE Application-Folder and paste it into the one within your current AE-version. Alternitavely you could reinstall the whole RED GIANT suite, updating will not work.

     

    Explanation: When you update AE into a new version, Particular will continue to work, the plugin is not stored within the Application Folder ("Adobe After Effects 2020">"Plug-ins") but elsewere. To import filetypes which are not natively supported Plugins are needed. Those are stored within the folder called "Plug-ins">"Format".

      K
      kolupaiko
      Participant
      June 29, 2020

      Thank you so much 🙂 Its helps a lot

      Shivangi_Gupta
      Community Manager
      Shivangi_GuptaCommunity Manager
      Community Manager
      March 18, 2019

      Hi chrish,

      We're sorry about your issue. Ideally, this error should not occur if the .obj has been imported once for making the edits. We'll need more information to understand and troubleshoot the issue better.

      Additionally, please try trashing the preferences: Reset After Effects Preferences | Welcome to kevinmonahan.net

      Let us know if that helps.

      Thanks,

      Shivangi

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      chrish20073666Author
      Known Participant
      March 18, 2019

      I've just downloaded the latest installer from the website and reinstalled the Trapcode Suite. It seems to have fixed the OBJ issue, I'm not too sure what brought it on as it was working perfectly fine a week back. My only issue now is that it isn't accepting my original serial code for licensing! I should be able to get in touch with them to sort that though; until then I'll use the trial.

      Thanks for your response

      trashcaneron
      trashcaneron
      Inspiring
      March 24, 2020

      Quick chime in, had the same error, reinstalling did the trick (I didn't have an old version of AE on my computer)

        Mylenium
        Mylenium
        Legend
        March 18, 2019

        Without actual system and version info nobody can really tell you much, but this sounds like the old gag of an incompatible version and a conflict with the Cineware file loaders. I would start by checking Red Giant's website for possible updates and version compatibility.

        Mylenium

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        chrish20073666Author
        Known Participant
        March 18, 2019

        Sorry, my bad – I'm using the latest version of AE and Particular. It was working fine a couple of weeks ago (using the same version) but all of a sudden and out of the blue it doesn't seem to be working.

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