Skip to main content
B
BNP_01
Participating Frequently
May 20, 2022
Answered

Prores4444 + Alpha portrait formats compressed Problem

  • May 20, 2022
  • 5 replies
  • 962 views

Recently, I've been rendering portrait formats compressed. However, this only happens when I select Prores4444 + Alpha from output format. Does anyone have an idea what the problem could be?

When I render "uncompressed" everything is ok.

Same problem on Mac M1 Max  and Intel. Mac os 12.3.1 / After Effects 22.4.0

This topic has been closed for replies.
Correct answer Rameez_Khan

Hi all, 

 

This bug has been fixed in After Effects. 23.0, which was released earlier today. 

 

Best,

Rameez

5 replies

Rameez_Khan
Rameez_KhanCorrect answer
Legend
October 18, 2022

Hi all, 

 

This bug has been fixed in After Effects. 23.0, which was released earlier today. 

 

Best,

Rameez

    Warren Heaton
    Community Expert
    Warren HeatonCommunity Expert
    Community Expert
    August 24, 2022

    This bug has been reported on the Adobe After Effects User-Voice pages.

     

    It can be found here:

    https://adobe-video.uservoice.com/forums/911311-after-effects/suggestions/45426430-wrong-render-output-when-rendering-multiple-compos

     

    Here is the important response from After Effects Quality Engineering regarding this issue:

    • Paul Uusitalo (AE Quality Engineering) commented Qua ·   ·  Thank you for reporting this Michele!

      What you have hit here is a bug in our ProRes Hardware Accelerated encoding. We are actively working on a fix for this.

      In the meantime, the workaround for the issue is to disable "Enable ProRes hardware accelerated encoding, if available" in AE's Output Preferences.

      Paul

      C
      coryb96417610
      Participant
      August 23, 2022

      I'm experiencing the same issue - haven't been able to successfully render a prores 4444 with alpha out of After Effects that isn't a standard 16x9 frame for months. The resulting render either ends up squashed like what you're showing here, or the file is just corrupt (generic QuickTime icon in the Finder, no usable data embedded).

       

      Same experience on both an Intel-powered iMac Pro and an M1-powered Mac Studio.

      Ishan Y
      Community Manager
      Ishan YCommunity Manager
      Community Manager
      August 24, 2022

      Sorry about the issue. Could you share your sequence and render settings? Which version of After Effects are you currently using? Are you on a Windows or a Mac system?

      B
      BNP_01Author
      Participating Frequently
      August 24, 2022

      It is a problem with the latest version. Problem seems to be the same on Mac and PC. I use AE 2021 for rendering

      B
      Community Expert
      Byron CortezCommunity Expert
      Community Expert
      May 27, 2022

      Make sure in the Output Module settings that when choosing Apple ProRes 4444 the Pixel Aspect Ratio is square (1.0) and not rectangular (custom). Also, make sure the Resize checkbox is unchecked.

      Byron.
      Ishan Y
      Community Manager
      Ishan YCommunity Manager
      Community Manager
      May 26, 2022

      Hey BNP_01,

       

      Sorry for the poor experience. Can you please share your sequence and export settings so we could replicate this issue on our end?

       

      Regards,

      Ishan

      B
      BNP_01Author
      Participating Frequently
      May 27, 2022

      I have already shared the AE file with support

      Ishan Y
      Community Manager
      Ishan YCommunity Manager
      Community Manager
      May 27, 2022

      Can you please share the case number so we could check the details?

      Thanks

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices