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Buegen
Buegen
Participant
March 24, 2021
Answered

Stuck on splash screen - initializing required components - March 2021

  • March 24, 2021
  • 2 replies
  • 4428 views

I've tried many of the previously suggested fixes

-renamed cache and mediacore folders

-run as administrator

-updated drivers

-added folder to antivirus exemptions

 

2020 version of After Effects still runs okay, but 2021 has not successfully launched once.

 

Specs:

Intel i7-7820X

Windows 10 Home - Build 19041.867

Nvidia GeForce GTX 1080 Ti  x 2 - Studio driver 461.92

 

Thanks for your help!

 

    This topic has been closed for replies.
    Correct answer ucmj22

    I was having the same issue running on windows 10. I found another post that suggested running in Windows 8 compatability mode. It's worked with no issues ever since!

    just find the AfterFX.exe file (likely at, "C:\Program Files\Adobe\Adobe After Effects 2021\Support Files\AfterFX.exe") then right click the file, > Properties > "Compatability" Tab and check the box next to "Run this progam in compatability mode for:" and select Windows 8. 

    I have no idea why or how this works, but it fixed my issues opening After Effects, Audition and Illustrator. Hope this helps someone else!

    2 replies

    ucmj22
    ucmj22Correct answer
    Inspiring
    March 29, 2021

    I was having the same issue running on windows 10. I found another post that suggested running in Windows 8 compatability mode. It's worked with no issues ever since!

    just find the AfterFX.exe file (likely at, "C:\Program Files\Adobe\Adobe After Effects 2021\Support Files\AfterFX.exe") then right click the file, > Properties > "Compatability" Tab and check the box next to "Run this progam in compatability mode for:" and select Windows 8. 

    I have no idea why or how this works, but it fixed my issues opening After Effects, Audition and Illustrator. Hope this helps someone else!

      T
      TK - JV
      Participating Frequently
      June 29, 2021

      Thank you!

      Finally something that works. I just hope it will keep working now.

      nishu_kush
      Community Manager
      nishu_kushCommunity Manager
      Community Manager
      March 25, 2021

      Hi Buegen,

       

      Sorry for the crash issue.

      Do you get any error message or crash report: https://community.adobe.com/t5/after-effects/faq-how-to-find-after-effects-crash-logs-on-your-computer/td-p/10333124?page=1

      Here's what you can try:

      Let us know if any of the suggestions help.

       

      Thanks,

      Nishu

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