Participant

Answered

Unable to allocate 0.002MB of memory

Forum|Forum|12 years ago
December 10, 2013
42 replies
52911 views

I have an iMac 3.4GH 16GB of ram. I don't understand why I should suddenly be getting this message. I am using Mavericks 10.9. I use after effects CC the latest version.

This topic has been closed for replies.

Correct answer Todd_Kopriva

The After Effects CC (12.2) update fixes this.

Let us know how it works for you after you've installed the update.

J

JamesAC

Known Participant

Hello!

I'm getting the same thing when running Auto Trace, tried everything.

Running latest AE CC on an iMac Pro 10 core, 64Gb RAM and Vega 56.

Even tried just exporting the pre-comp as a Prores file, exactly the same problem.

Please help!!

G

genercruz2228

Participant

any solutions on this error ? excluding the adding of RAM 🙂

M

michaelf17357335

Participant

I'm using After Effects cc2018 and CC2019 on a iMac Pro with the same error, everytime when I save/close a project - See screenshots

Would be great to get fast reply and a solution for this unbelievable error.

Kaitlyn Pietras

Participant

I am having the same issue. Very frustrating. Happens every couple minutes when I am trying to preview simple animations. I filed a report.

S

SiebeJanssen

Known Participant

Jup same problem here, and my colleague as well by the way. We both run the latest version and are on fast new macs. Pops up 10 times a day. My colleague even needs to force quit half of the time. Really annoying! This problem is there since 2013, come on Adobe!

Kevin J. Monahan Jr.

Legend

Hello Siebe,

Very sorry for this issue. There is a strong possibility that we will have fix in place here for the upcoming release, however. With that said, if you have time, please file a bug here. We'd like to nail down any issues around this bug and your report would help us a lot.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

bmonnone

Participant

I get this error all the time too with Trapcode Psunami. Very frustrating. 2015 MBP, 16GB RAM, updated software.

Kevin J. Monahan Jr.

Legend

Hi BMonnone,

Sorry about this. Can you file a bug? We are working hard on a fix and could use your input. Thanks!

Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

bmonnone

Participant

Done. Thank you!

A

anthonyc54999965

Participant

no it doesn't fix it

cam3LD

Known Participant

No I have 10GB reserved for applications and 118GB for CC.

cam3LD

Known Participant

I ended up changing my memory to 128GB for another project and the problem went away. Now I'm not sure which comp it was exactly. If it pops up again I'll include project settings with the error.

Roei Tzoref

Legend

ok glad you solved it for now. do you mean you reserved 0gb for other applications in the memory settings?

A

ahmedd11064166

Inspiring

I had this on CC 2017 14.0, Tried to export from CC 13.1 And the same error.

Roei Tzoref

Legend

I had this on CC 2017 14.0, Tried to export from CC 13.1 And the same error.

hold on. is this pixel count necessary?

although Ae is limited to 30k pixels, 20k is VERY big (especially if the width is also very big). unless your are in serious compositing to the very big screen projection that involves connecting about many projectors to be able to play this back at full quality, then this is a workflow mistake and not a software error that is draining your memory. care to tell us more about your setup? what have you got there?

A

ahmedd11064166

Inspiring

Comp settings: 1920X1080, 25 FPS, Exporting to H.264

I'm making Earth zoom, 3D Astroids "E3D" Followed by 3D Earth "E3D", Light and Flare

Earth zoom comes after Astroids, 3D Earth Parented to last image of Zoom
Is that parented Earth the cause of the problem?

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