Questions

When testing stagevideo on iOS playing a high qualty mp4. Very rarely, we see the app completely crash at the very end of playing the file. This is a hard error to recreate. It seems more pronounced on older devices like the iPhone 5S. It also seem more likely to happen when the app is first installed on first run. Subsequent runs it is hard to reproduce. We don't see any AS3 related exceptions, it just hard crashes during the streaming of the video right at the end.Any insight appreciated.Thanks for reading,-cybo

Hello,I'm seeing a "zoom" effect when a video plays on iOS. There seems to be some old threads regarding it: StageVideo on iOS startup problems. and Re: AIR+iOS=StageVideo zoom bugBut I don't see any solutions.I noticed that it's more pronounced on certain devices. Like the iPhone 5S you really see a lot of zoom. Testing on iPad it's less so, but not totally consistent.I tried reporting this bug in tracker but I'm getting a "Bug submission failed" with no other error. I assume the service is down.Is this bug still persisting? Anyone else see it / have any advice?Thanks for reading,

We use .air on tv and movie sets on networked computers with no internet access. When installing an air file using a setup like this, a roughly 3 minute delay occurs. You csn eliminate the delay by starting the .air file install then turning WiFi off then back on. However if you are controlling the computer via Remote Desktop this is not an option.You can also bypass the delay by starting the installer then rebooting/power cycling the WiFi router. There is no delay on these computers if they have internet but internet is not required to install, and the delay should be removed. Thank you!!!

Dear Friends,While publishing my app with AirforIOS, iam getting this error "id: can't create buffer of 227268516 bytes for output for architecture arm64 - compilation failed while executing: Id64". What might be the reason. Please note that already I have compiled the same app several times, It was working fine. Now suddenly its giving me this error. Please help me to complete my project, its urgent..Thanks in Advance,Thanks and Regards,Syed Abdul Rahim

I have 6 buttons on the top of the screen. They are each 1/6th of the stage.stageWidth.I reference a variable wstr to all theese 6 buttons.var wstr = (1 / 6) * stage.stageWidth;It works perfectly on Android. But on Ipad Air 2.0 it does not work properly.

I am opening a website with stagewebview. The website I am opening has a map. I get this error:Warning from www.ut.no - Geoposition turned off/not acceptedAnyone know of a workaround on this issue?

My code is below. I use milkman goviral to post to a chosen business page. On android all is good. When i post the text the text appears on the feed of the page posted as the business user. But on IOS it appears as being posted by my private account to the business page - so posts as a visitor. The post therefore ends up in the visitor posts community area.Anyone know why and what I can do about it?sendButton.addEventListener(MouseEvent.CLICK, sendButtonClicked);import com.milkmangames.nativeextensions.*;import com.milkmangames.nativeextensions.events.*;import flash.events.MouseEvent;// Make sure the current platform is supported (as in, it's not a PC or Mac, etc.)if (GoViral.isSupported()) {  GoViral.create();} else {  trace("GoViral only works on mobile!");  return;}if (GoViral.goViral.isFacebookSupported()) {  // replace 000000 with your facebook app id!  GoViral.goViral.initFacebook("1981490431877564", "");}// Listen for events.GoViral.goViral.addEventListe

I'm using the application loader to submit a new build of our app, I'm getting a bunch of alerts relating to missing icons:ERROR ITMS-90022: "Missing required icon file. The bundle does not contain an app icon for iPhone / iPod Touch of exactly '120x120' pixels, in .png format for iOS versions >= 7.0."ERROR ITMS-90023: "Missing required icon file. The bundle does not contain an app icon for iPad of exactly '76x76' pixels, in .png format for iOS versions >= 7.0."ERROR ITMS-90023: "Missing required icon file. The bundle does not contain an app icon for iPad of exactly '152x152' pixels, in .png format for iOS versions >= 7.0."I definitely have all of these file sizes included, both in the new Assets.car file and in my app-xml.Any thoughts?

I have written an AIR app for mobile iOS and Android that I will be submitting to the App Store/Google Play in the next two weeks.  I wrote the app in AIR 28.  How do I let users know the minimum system requirements that their device must have to work with my app???  The thing I am most interested in knowing is the absolutely minimum operating system that will be compatible with my app.Thanks for any insight!!

We are running into a problem with the AIR runtime crashing on Windows.  We have a full scale ERP system that we have developed in Flex.  That application has been running very smoothly for our customers until we recently came across an issue where the application is crashing.  We suspect that the AIR runtime is what is causing the crash.The crash message is very cryptic and not helpful at all.  We get a message that says "Capstone.exe has stopped working".  That is basically all. Its not repeatable using the same steps, and it appears to be somewhat random.Here are some questions:1.  Is there anything out there that we can use that will help us trouble shoot the issue?2.  Does the AIR runtime provide any logging or additional ways to get more info about the crash?

I have an old app that I was asked to update. The app contains the ability to attach a photo to a form, either via the Camera or Camera Roll. I updated to AIR 28 as part of making sure Apple would even accept it and added in the new permission checks (the last build was in AIR 22). The camera functionality works perfectly and the Camera Roll works on Android, but on iOS the Camera Roll is just blank:Here is a snippet of code I am using to authorize usage (file usage is requested earlier on):private function launchCamera(e:NativeDialogEvent):void {    if ( e.index == "0" ) {        if (CameraRoll.supportsBrowseForImage) {            if (CameraRoll.permissionStatus != PermissionStatus.GRANTED) {                var roll:CameraRoll = new CameraRoll();          &nb

We are currently developing an AIR app for desktop using Flex and AS3 in Flash Builder and we're running into an issue with multitouch annotations. The easiest way to replicate would be to draw a line using index finger. Whilst continuing to draw with index finger, press down middle finger and create a second line. Whilst both fingers are down release the index finger, both strokes stop drawing even though middle finger is still down and moving. When I check which uniqueID's have been released in TouchEnd, removing the primary touch point will end all other uniqueID's also, effectively stopping multitouch until all touches are released and a new primary touch point is detected. This happens with any amount of touch points greater than 1. On some systems we have noted that the strokes do continue, but performance is decreased dramatically (fps = 1). We have also noted that this is only an issue on Windows 8 and 10. To make this all even stranger, I have made a new app with just a multit

I am using standard webviews in my applications. It works perfect on my android(a little slow though). But on ios it does not show at all. Is this an ios issue?This is the device I am testing on: iPad Air 2 running iOS 11.2.6Or might it be a iPad issue? Anyone know if I should use the webview different for ios?var webView0: StageWebView = new StageWebView();viewer[0] = webView0;viewer[id].stage = this.stage;viewer[id].viewPort = new Rectangle(0, hstr + ypkt, stage.stageWidth, stage.stageHeight - hstr);viewer[id].loadURL(sider[id]);So this code is from several places.

hii have devloped an ANE that connects to a bluetooth printer in order to print ,this ane was working perfectly  until IOS 11 has been publishnow what i see in the log is that the printer connects but cant print i updated the xCode to support ios 11 and updates the air to 27 and compiled the new ane now when i try to publish the app i got this msg "Error occurred while packaging the application:Error: META-INF/ANE/iPhone-ARM/libCoreMobileAPI.a, META-INF/ANE/iPhone-ARM/libZebraChecker.a are required to have universal iOS libraries. Please contact the ANE developer(s) to get the same."iam sure that i have chosen universal iOS when i build the .a fileanyone has solution or can give me hints what to do thanks

Hi,I am stuck and can not connect any phone with adobe scout. It is really weird as I can connect only one device and it is a iPhone 7 Plus. It is the first device that I connected to Adobe Scout and after that only that device will connect to Adobe Scout all other devices can't connect. It is always saying unable to connect whatever device I connected. I tried iPad, iPhone X, iPhone 6s other iPhone 7 Plus and various Androids and it always says unable to connect but for just this one device (iPhone 7 plus which was the first device connected) it is working.I tried to disable firewall completely but it didn't help either.Do you had such issues?Why other devices are unable to connect?Is something cached that prevents other devices to connect to my PC.I am using latest Windows 10.Regards,Caslav

Crash scene: When we type keywords to  serach  products in our flex air desk application ,and repeat to search very fast,it will crash almost very time.When we repeat to search slowly, it  random crashes.Here is our application snapshot  here is the dump file's information using WinDbgModLoad: 00930000 00957000   C:\Program Files (x86)\SPS客户端\SPS客户端.exeModLoad: 76f80000 77100000   C:\Windows\SysWOW64\ntdll.dllModLoad: 74c50000 74d60000   C:\Windows\syswow64\kernel32.dllModLoad: 750a0000 750e7000   C:\Windows\syswow64\KERNELBASE.dllModLoad: 744d0000 7453f000   C:\Windows\SysWOW64\SYSFER.DLLModLoad: 75470000 760bc000   C:\Windows\syswow64\SHELL32.dllModLoad: 74d80000 74e2c000   C:\Windows\syswow64\msvcrt.dllModLoad: 74e30000 74e87000   C:\Windows\syswow64\SHLWAPI.dllModLoad: 74b30000 74bc0000   C:\Windows\syswow64\GDI32.dllModLoad: 76a60000 76b60000   C:\Windows\syswow6

When publishing my iOS app through Adobe Animate (v18 Build 107) with AIR SDK 28.0.0.120 none of the app icons or splash images are included in the .ipa file.Despite all files correctly being referenced and added to the included files list.Mac OSX 10.11.6iOS SDK 11.1Would anyone have a fix for this please?Thanks,Mark

With AIR 28, but not in AIR 27, I receive the following missing icon error message although I have the 76x76 icon included.

Hello,I have 2 questions regarding icon sizes in the latest Air 28 SDK:1) The release notes for Air 28 state that all icon sizes in the assets.car file should also be included in the application descriptor, except the 1024x1024 version. This includes the 180x180 icon size. However the documentation for icon sizes does not mention a 180x180 icon: Adobe AIR * Application icons. Should it be included anyway?2) What happened to previous icon sizes that are no longer mentioned in the documentation at https://help.adobe.com/en_US/air/build/WS901d38e593cd1bac1e63e3d129907d2886-8000.html​? For example 66x66, 87x87 and 144x144 have been mentioned in previous versions of the documentation but they no longer appear. Can we assume that they were needed for older iOS versions and that we no longer need them in Air28?Thanks,Ruben

Now that we have 64 bit support with AIR 29 on Windows, is there any way to detect if the application is 64 bit or not during runtime? The Capabilities class does not appear to provide this information.I will distribute both 32 and 64 bit versions, and would like to show that information to users and send it along in crash reports. Of course, I could change a constant in code between builds, but I'd rather not since that complicates the release process and could easily be missed.

Hi,Using the StageVideo and Adobe AIR 3.2 SDK for an iOS app brings a strange zoom when the video starts, anyone any ideas of how to solve this problem?, is this a new bug in 3.2 SDK?Also a few months ago we  post an issue concatenating videos using the StageVideo where trying to play videos one after each other shows a flashing (video clears itself making impossible to play them seamlessly):https://bugbase.adobe.com/index.cfm?event=bug&id=3133620http://forums.adobe.com/message/4192764#4192764Anyone is experiencing this 2 issues,  any workarounds?Thanks

Hello,I'm seeing the resolution reported as 2048x1536 when testing in the iOS simulator, when it shold be 2732x2048.I thought this was a launch image issue after research. I'm not sure if the launch image is working due to the lag of the simulator. Is there a way to peek into the ipa file to see the included launch images to ensure they are packaging correctly via xcode or another way?I've included Default-Landscape-1024w-1366h@2x~ipad.png and Default-Portrait-1024w-1366h@2x~ipad.png, but it's still reporting the smaller rez.I've tried both including an entire folder of launch images via the command: "adt -package ... project.swf icons defaultimgs\." Is this syntax correct for including the contents of an entire folder to the root package (folder\.)?I've also tried simply listing the full two filenames at the end of the adt command but still the rez is reporting smaller.Is the device operating at the smaller rez? Or is air just reporting this erroneously?Thanks for reading,-cybo

Any suggestions for a tool to investigate memory leaks? If none available, is there some AS3 API that would list objects larger than certain size in memory? Thanks!

Test environment:Adobe AIR: 26, 28macOS: 10.11.6We have multiple application running on Windows and macOS with AIR SDKs. All service calls happens to our secure servers (https). We had no problem until AIR 26 on macOS.We know that App Transport Security being introduced recently with effects from AIR SDK 27+ on macOS.With the use of AIR SDK 28.0, we starts getting following error against our calls to https servers:Error: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2032: Stream Error. URL: https://[censored]/details.nsf" errorID=2032]. URL: https://[censored]/details.nsfThe above problem is valid only on macOS, in Windows we have no problem with SDK 28.0 to connecting the servers.Since the above errors we decided to renew certificates to our servers. Even after the new certificate being applied, we continue getting same IOError with the usage of AIR SDK 28.0 on macOS.Second part of our problem is, we tried to degrade the SDK to use 26.0, and we'

How do I update Adobe Air to the newest version ?