Questions

Unable to export a .mov with alpha channel for a transparent background

What am I doing wrong? I can’t export an animation with a transparent background. I follow the steps as discribed in other posts (from years ago) but still, the background turns out black instead of transparent. These are the export settings I use:Export > Video/mediaIgnore color workarea (checked)Format > Quicktime / Default (Animate)Start Adobe Media Encoder immediately (I tried both checked & unchecked) The output is a .mov file that I can’t open in Quicktime because a dialogue box says it is in not compatible with Quicktime Player. Who knows what I am doing wrong here?

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blue37702052aceoParticipating Frequently

خطأ في انشاء شهادة certificate عند عمل تطبيقات اندرويد

في ادوبي انيمايت نزلت حزمة  اير اس دي كا وبعدين عندما اذهب اعمل شهادة للتطبيق يظهر عندي  هذا الخطأ الموجود في الصورة ارجو المساعدة  هل يمكن ان يكون بحاجة لتحديث ميزة في ويندوز 

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pascale_019Participating Frequently

work surface shift when using the fluid brush

Hello, is it normal for the work surface to shift slightly when drawing with the ‘fluid brush’? (As if it suddenly displays at 98 per cent scale while drawing, then returns to 100 per cent scale when the stroke is finished. And so on. So it moves all the time.) It's very uncomfortable and I don't see how to fix it. Thank you!

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FlashCC2013UserParticipating Frequently

How do I get Animate for free without free trial :(

I don't have any money to get Adobe Animate CC 2019, So I just want it, I also don't want the free trial becuase 30 days can feel like 1 second, So How do I even get it 😞

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sankar_6502Participant

INSTALLED ADOBE ANIMATE DIDN'T OPEN AT PC..AFTER DOING EVERYTHING AS MENTIONED IN ADOBE COMMUNITY...

I recently subscribe adobe 2024. My adobe animate didnot work after installation..it just open and shown error report..." crash error exception_access_violation" and closed. I tried everything suggested on net by adobe like,..restore preference...run animate as admin....user permission...turn off firewall and antivirus....uninstall and install animate..... nothing work...please help and guide me... my pc is new ASUS TUF A15..

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YoylesodaParticipating Frequently

Where is the Classic tween button

I just want to use the classic tween when it disappeared! but its everywhere else EXCEPT here? yes its a symbol

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kouignsParticipant

animate "removed" from enterprise plan

I’m a high school student in New York City attending a public school, and I have the Enterprise plan, which includes all Creative Cloud software. I’ve been using Adobe Animate for the past few months under this plan without any issues. However, today when I tried to open Adobe Animate, I received a popup saying that my license had expired. I double-checked my plan, and it still shows that Animate is included, so I’m confused. When I try to request access again, I get an error telling me to contact my IT administrator. From what I know, Adobe has a partnership with NYC public schools that includes access to all their services, including Animate. Does anyone know why this is happening, if this is a widespread issue, and whether I’ll be able to use Animate under this plan again soon? Any help would be greatly appreciated!

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Tom NovellaParticipant

Is Adobe actually having a laugh at us?

Just... watch this: and tell me Adobe aren't serious with this? How many iterations of the software, now? When does anyone think they might start putting some, I dunno, research and development into their broken, glitchy, incompatible and obsolete software? They should be paying us to test their patheticly managed "apps".

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james_9078Participating Frequently

HTML5 ad

I have succesfully built an A HTML5 ad in Animate, everything functions as it should. When I come to add ZIP the file and upload it. It tells me: that the content width is 320 and height is 480, but the fla file and the html file both say 300 x 250 having gone through the doc I don't understand or can't see why it would be throwing this error message up In the HTML5 code I have specified the size inside the <head> tag and the click tag outside the </head> tag.Anyone able to offer any insight?

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BullTerrierChildKnown Participant

Java Virtual Machine ran out of memory

Hello, I'm facing an issue with exporting a project (15,990 frames). There is an error message that basically says that the "Java Virtual Machine (for ActionScript)" ran out of memory. The error message is linked below.(I don't seem to be able to open the file in editor like it says)  Now, I've looked in my files and haven't been able to find this jvm.ini file, so please don't tell me to go there as I have already tried- I need to find out how to get there. I've installed Java V.8 and the Java SE Development Kit 24.0.2 but haven't been able to do anything with it. How do I fix the issue and access the file? ALSO, would more RAM help? Please let me know if you need any more info. Thank you. 

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BullTerrierChildKnown Participant

Mp4 file bug...

Hey, there. I was able to export my animation to an mp4 video (finally), but the new video has errors. Characters are above the "ground" and the camera tool sometimes doesn't work. I checked the animate file and everything seems ok there. What should I do?

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james_9078Participating Frequently

Click Tag Button - External URL link not working

Hi All,I'm new to Animate, but I built my HTML5 ad which I want to add to the Google Display Network.The ad works just as I want it, however, I can't get the ClickTag to work.I've made the Click Tag the top layer, made a rectangle the full size of the ad and convereted it to a symbol, cut it from frame 1 and added it to the hit frame.On Frame 1 in the Click Tag layer I have added the following script to the 1st frame: clickBtn.addEventListener("click", function() {window.open(window.clickTag, "https://aistudio.je/work/");}); I have a script layer at the bottom of the layers with the following script:var _this = this;// Stops timeline on X loop or return to startif (!this.looped) this.looped = 1;if (this.looped++ == 3) this.stop();else _this.gotoAndPlay('start'); The ad works as I want it but I cannot get this to work when you click on the ad to take you to the URL destination specified. 

11814

Leif5FDEParticipating Frequently

Google fonts display with unpredictable style

I have dynamic text instances arranged on the stage of my html5 canvas document.  Some of them are headings, so they are displayed in bold style.  Each is followed (below it) by one or more separate dynamic text instances that contain a paragraph in regular style.  This is all rather trivial, and displays perfectly when using Verdana system font, but after I switched to Google fonts I am getting unpredictable styling: Now, some of the heading instances display in regular style, despite being indicated in Properties as Open Sans Bold.  And some of instances intended as regular paragraph text display in bold, depsite being given the Properties of Open Sans Regular. Under the assumption that the affected text instances somehow had gotten "corrupted", I tried duplicating instances that displayed correctly, and replacing the text.  This worked only up to a point - suddenly after I had fixed most of the problem instances, some of them reverted back to displaying

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harry_m_6473Participant

Animation for Website-In Webp Format

How can I convert the GIF into WebP to add to my site: <potential spam link removed - kglad>   Please Guide 

921

Tethys SeaParticipant

URGENT!!! - Audio sounds awful after being put through media encoder

URGENT!!! - I'm working on an animation, and there's very good audio quality when I'm editing and am playing it in Adobe Animate. However, once I put it through Media Encoder, it has this weird reverb-type effect, and it sounds really fuzzy. My sync is set to stream, and I've looked through other posts to see if they can help. Most say to adjust the settings by clicking File and going to Publish Settings, but I can't seem to find a way to change the sound settings. I think it might be because I have a different version, but I need some way to aid with this in the version I currently have. I have to get this done before August 25, please help.

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León AnimationKnown Participant

Animate shuts down when selecting line width.

As the title says. The program shuts down as soon as I touch the width menu.

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Adept_Glimmer4660Participant

Java Flight Recorder - Adobe Animate

Hi Adobe CommunityQuick question regarding the usage/licensing of the Java Flight Recorder with Adobe Animate. Are there any licensing usage rights to be considered for using the JFR installation through Adobe Animate?I assume the usage rights through Oracle apply: Free usage only in Development use - so usage in production environments do need an Oracle Java SE subscription to be purchased through Oracle - is that correct?Is there any kind of document/statement from Adobe clarifying the usage rights of Oracle products as part of the Adobe Animate installation?Thank you in advance

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rey_0494Participant

3D Rotation and View W and H parameters

In the 3D Rotation and View parameters for adobe animate, the W and H options are grayed out and i cant find a way to adjust them manually. Is there a way, because if so, it would help me greatly. Thanks! 

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Simone2394394099i4Participant

Pen lag, jagged strokes, and display issues in Adobe Animate on macOS

Hi everyone, I’m a professional 2D animator and I’ve been using Adobe Animate since it was Flash, over 13 years now. I currently work on a MacBook with the M4 chip, and I’m using a Wacom Cintiq 16 (2025) connected via a single USB-C cable. I’m facing a serious issue that’s making it hard to work: the brush stroke in Animate has heavy delay, feels imprecise, and often appears jagged or broken. I recorded a video showing the problem: the line flickers, lags behind the pen, and Animate feels totally unresponsive while drawing. On top of that, if I enable “Scale to fit Wacom Cintiq 16” from the macOS display settings, the whole interface becomes huge, the pen calibration goes off, and it’s basically unusable. This only happens in Animate. In Photoshop and other drawing apps everything works perfectly. So it’s not a hardware failure, but likely something going wrong in how Animate handles the signal over USB-C. These are the tablets I’ve tested personally:Intuos S Pro (USB and Bluetooth)Wac

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Anonymous

Paint Bucket Tool Doesn't Work Even After Gaps Are Filled Completely,But Works For Shapes.

1211

HadudeeParticipant

Audio not playing at all in the Timeline

Hello, I have been trying to solve this problem for weeks at this point with no avail.I'm running the latest version of Adobe Animate, '(Animate 24.0.4)', updated a few hours ago.Here's the steps I've been taking to import and use my audio files.1.  File > Import > Import to Library. I've tried multiple .wav and mp3 files, all producing similar results.2. When in the library, I drag said file into the stage, and add frames for the audio to play in the timeline.3. Press play. No matter it starts from the first frame, scrubbing, or in different parts of the project, nothing plays. I've also tried changing between Event and Stream multiple times.Also a note below.- In other Adobe windows, such as Test Movie, Export, and testing audio files in their Properties, all those audios seem to work fine. The issue seems to lie in the actual Animate window itself.

12963

danne_7454Inspiring

Movieclip wont do roll out animation properly

Im making a movieclip as a navigation button on my html5 canvas. I want a simple roll in and roll out animation. What i noticed is the animation wont roll out from the button. I have asked chatgpt everything how to make only a specific area of a movieclip interact nothing works. Also the movieclip is glitchy sometimes even when the mouse is completely out from the movieclip it still holds on hover. I have tried so many codes and everything. How can i make it work smoothly and make several buttons in the same movieclip do the same roll in roll out animation you see in the video i attached.This is the code for me movieclip right now: let currentState = "idle"; // Can be "idle", "hovering", "hoveringOut"this.navi1.stop();this.navi1.addEventListener("mouseover", function () {if (currentState !== "hovering") {currentState = "hovering";this.navi1.gotoAndPlay("hoverIn");}}.bind(this));this.navi1.addEventListener("mouseout", function () {if (currentState !== "hoveringOut") {currentState =

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danne_7454Inspiring

Html5 canvas website wont work properly when launched from local file

My html file is broken. Whenever i open it the last frame doesn't work all the buttons dont work. However if i test the website from animate it works. Why is this program so full of bugs. Please help.

2411

Okand12x5Inspiring

audio not playing in timeline no matter what

There is a bug where audio won't play in the timeline or library, I have the audio set to stream. I've tried everything and no matter what, it still won't play. I don't know if it's something to do with preferences or my pc but NOTHING HAS WORKED!!!! it can be played when i test the animation though i will 

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RomanpenInspiring

Animate getting stuck at 78% while exporting media

So i'm trying to export a very simple movie, which is basically audio playing over a single background picture with texts appearing over the bg. Its only 148mb, and I've exported WAY bigger projects than this but this one particular file somehow seems too much for the program to handle?  This is very odd considereing the simplicity and small size of the file. I've tried restarting animate, and saving the info to another file, but nothing works. Are there any signs of corruption or anything i can look for? Again, this is a tiny project compared to most of what I've done

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