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Barb Binder
Community Expert
Barb BinderCommunity Expert
Community Expert
January 26, 2022
Answered

Adobe Bridge 2022 on Monterey — Can't access my desktop

  • January 26, 2022
  • 8 replies
  • 2345 views

Hi All:

 

I can't figure out how to access my desktop through Bridge:

  • MacBook Pro M1
  • macOS Monterey 12.1
  • Bridge 2022 12.0.1 246

 

 >  System Prefs > Security and Privacy:

  • Have added Bridge 2022 to Accessibility (according to one post), and
  • Full Disk Access and Files and Folders (another post).
  • Have restarted Bridge and rebooted my MacBook.

 

What am I still missing?

 

~Barb

 

 

 

This topic has been closed for replies.
Correct answer Barb Binder

Thank you, Gary!!!

 

Here's what worked:

  • Clicked the Dropbox icon on Menu Bar to open the desktop app
  • Clicked on my avatar > Preferences > Backups > Set up > Unchecked  Mac (which included desktop, documents and download)

 

Result—desktop visible.

 

Phew!! 😊

 

~Barb

8 replies

Barb Binder
Community Expert
Barb BinderCommunity ExpertAuthorCorrect answer
Community Expert
January 31, 2022

Thank you, Gary!!!

 

Here's what worked:

  • Clicked the Dropbox icon on Menu Bar to open the desktop app
  • Clicked on my avatar > Preferences > Backups > Set up > Unchecked  Mac (which included desktop, documents and download)

 

Result—desktop visible.

 

Phew!! 😊

 

~Barb

~Barb at Rocky Mountain Training
    S
    seand92011952
    Participant
    February 6, 2022

    You lucky. I can't get Dropbox to show up in the system tray. I even downloaded and reinstalled Dropbox, but it doesn't show up either on my MacBook Pro or on my iMac. 

    Hence, I can't even change the permissions. Anybody have any idea what I could be doing wrong? It has always been in the system tray until I recently upgraded to a full paid version of Dropbox. 

    Barb Binder
    Community Expert
    Barb BinderCommunity ExpertAuthor
    Community Expert
    January 31, 2022

    @gary_sc:

     

    Dropbox!! I have already run up against dropbox issues with the new online-only storage defaults. I will look into that.

     

    ~Barb

    ~Barb at Rocky Mountain Training
    Barb Binder
    Community Expert
    Barb BinderCommunity ExpertAuthor
    Community Expert
    January 31, 2022

    Hi @ankursingh10:

     

    It was already off. Any other ideas?

     

    ~Barb

    ~Barb at Rocky Mountain Training
    A
    Adobe Employee
    ankursingh10
    Adobe Employee
    January 31, 2022

    Hi @Barb Binder ,

     

    This could happen with icloud syncing your desktop/documents. Apple has introduced this option while ago by default. You have to turn those off to access these folders. You can google it to disable it or here is a link https://discussions.apple.com/thread/7836605

      Barb Binder
      Community Expert
      Barb BinderCommunity ExpertAuthor
      Community Expert
      January 27, 2022

      😂

      ~Barb at Rocky Mountain Training
      gary_sc
      Community Expert
      gary_scCommunity Expert
      Community Expert
      January 28, 2022

      Barb, I just saw this. Do you think this might be an option for you as well?

       

      https://community.adobe.com/t5/bridge-discussions/bridge-won-t-recognize-my-files-in-desktop-or-documents-help/m-p/12712065/page/2#M32555

        Barb Binder
        Community Expert
        Barb BinderCommunity ExpertAuthor
        Community Expert
        January 27, 2022

        Good morning, Gary!

         

        It just ignores me. 😕😕

         

        ~Barb

         

        P.S. This is a brand new computer and yesterday was my first time using Bridge. I'm still thinking it's a permission issue—Macs are so protective.

        ~Barb at Rocky Mountain Training
        gary_sc
        Community Expert
        gary_scCommunity Expert
        Community Expert
        January 27, 2022

        The AUDACITY! HOW DARE IT!!

          Barb Binder
          Community Expert
          Barb BinderCommunity ExpertAuthor
          Community Expert
          January 26, 2022

          Hi Gary!

           

          I hope you are doing well. I missed that post, evidently. I'll give it a shot at the end of the week. I'm teaching this week and don't want to do anything until the class is over. 

           

          Thanks,

           

          ~Barb

          ~Barb at Rocky Mountain Training
          gary_sc
          Community Expert
          gary_scCommunity Expert
          Community Expert
          January 26, 2022

          Hi Barb,

           

          Doin' well, hope you are too.

           

          One more question for you: what happens if you take an image from a folder on the desktop (while in the Finder) and drag it onto Bridge in the Dock?

           

          Have a GREAT class!

            gary_sc
            Community Expert
            gary_scCommunity Expert
            Community Expert
            January 26, 2022

            Hi Barb,

             

            Gosh, you're the 2nd person today describing this problem. What I told the previous person was to get ~Cash Cleaner (from NorthernSW.com) (the "~" is because they do a big update of their software after every release.)

             

            I told him to run the full maintenance option from Cache Cleaner (10 free days), restart, and see if that solved the problem. I never did learn what OS he was on.

             

            Let me know if that does anything to help.

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