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Participant
January 16, 2023
Question

Adobe Bridge cannot find destination folder of a collection

  • January 16, 2023
  • 2 replies
  • 265 views

Dear all,

I am getting crazy because I am not able to solve a ridiculous problem with Adobe Bridge: when I try to open it, it shows me an error message saying like (I am translating from Italian) "impossible to find the destination folder of the collection...probably it has been  renamed or canceled".

The real problem is that it does not gives me any chance to look for this folder or to ignore this error (since I do not need that collection anymore) and I cannot use the software in any way. Furthermore the only way to close it is through the task manager.

 

Please help me!

This topic has been closed for replies.

2 replies

Mohit Goyal
Community Manager
Community Manager
March 7, 2023

Hi all,

 

We're happy to announce the release of Adobe Bridge Beta (13.0.3.686). This update includes the fix for this issue. To see the list of all fixed issues in this Beta release, click here

 

Please update or install Bridge Beta via the Creative Cloud Desktop app.

 

Steps to install/update

 

InstallGo to the Creative Cloud desktop app and select Beta apps in the left sidebar of the Apps panel. Then select install for your beta app.

 

Update: Go to the Creative Cloud desktop app, click on Update in the left sidebar of the Apps panel and Check for updates. Then click update for your beta app.

 

Let us know if this Beta release resolves the problem for those affected, and share your feedback.

 

Thanks,

Mohit

Participant
January 16, 2023
Hi

I deleted bridge and reinstalled the previous version, seems to be working OK at present - hope this helps

Kind regards

Alan

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VitoPomaAuthor
Participant
January 16, 2023

Unfortunately even if I unisnstall and reinstall it, the problem is not sorted out, I have done this like five times now