Participant

Answered

Adobe Bridge CC will not open

Forum|Forum|12 years ago
September 26, 2013
15 replies
31008 views

I have just downloaded Adobe Photoshop CC and Adobe Bridge CC. Photoshop will open but Adobe Bridge will not. I have installed and use Photoshop 5 and bridge. Why won't Adobe Bridge CC open?

Correct answer AtlanticMelon

Same problem here, tries to start but then says it encountered a problem and stops??? Also what bug fixes

Ok, just talked to a chat representative, here's the fix.

This is for Mac (Apologies for PC users i"m not sure what the fix is there)

1. Open Finder

2. (From top menu bar) Select: Go > Go to Folder

3. Enter: ~/Library | Click: Go

4. Locate (Do not open): "Preferences" folder | Right click (or control Click): "Preferences" folder

5. Click: Get Info

6. Expand: Sharing & Permissions

7. Click: "Lock" Icon (bottom right) | Enter your admin credentials and accept.

8. Give ALL users "Read & Write" preferences. (In my case I had my profile user and an "Everyone")

9. (For all the users) Click on the "Gear" icon below | Click "Apply to Enclosed Items..."

10. Open Bridge and rejoice

This worked for me. Hope it works for you.

N

nunotto

Participant

the bridge cc 2017 don't open in my Mac with the Sierra, I had follow the steps indicated in the beginning of this forum, but still the same.

Nuno

Deepak_Gupta1

Community Manager

Hi All,

We have released a new version of Adobe Bridge (CC 2015) on 19 July 2016. This update is available via Adobe Creative Cloud application.

We have addressed some of the Bridge crash issues experienced on application launch. Please try the new release and check for crash issues you have encountered.

If you are not able to locate the Bridge (CC 2015) on Creative Cloud application, you will need to update the Creative Cloud application and restart your machine.

Thanks

Deepak Gupta

O

ono333

Participant

THANK YOU!!!!!!! It has been hell without the Bridge until now!

E

Eric-at-WHOI

Participant

This has not fixed the problem for me. Still crashes on open.

SmartGraphicArt

Inspiring

Nope. That fix doesn't work for me. Just started having this issue after upgrading to the latest Creative Cloud today. Running OSX El Capitan on Mid-2010 iMac.

Had a couple issues after upgrading on my Windows 7 computer yeasterday, but this wasn't one of them.

L

Loyenfox

Known Participant

same problem here.

Runs fine on my MBP, but not on iMac.

I guess, i'll get a pirated version instead of the one i'm paying for..

O

ono333

Participant

Could you share the link to get that version??

Thanks!

O

ono333

Participant

Same here as well! MacPro Early 2009, 10.11.5 No other Bridge is running. Preference permissions didn't fix. Reinstalling didn't fix either.

D

drumhedz

Inspiring

I know it is weird. My old 2009 Mac Pro running 10.10.5 and same version of CC 2015 can open Bridge, but not the newer iMac with identical operating system and same version of Bridge CC.

P

philips98406269

Participant

Same here. Total shit

Adobe? Solution please!

Thank you

D

drumhedz

Inspiring

Just installed a fresh copy of Adobe CC 2015 on an iMac running Mac OS X v10.10.5 Yosemite. Cannot get Bridge CC to open at all. Tried uninstalling and reinstalling, ran disk utility and repaired permissions, set user permissions in Library folder, deleted old preferences, tried starting with option key held down, etc. nothing. Icon bounces in the dock three or four times and immediately disappears. Any tips? Trying to get this workstation set up for an intern starting in a few days.

A

Aurelie baumann

Participant

I have exactly the same issue on an early 2008 mac pro running Mac OS 10.11.5...

R

randalld93198496

Participant

Same issue with Bridge CC.

Notes: I recently upgrade my mac to yosemite 10.10.3 and I also attempted recently to add the output module that was a defunct replacement for picture package and it started a couple times after dropping those files into the bridge extensions folder. I've since removed those files. I mention it because it could be something trying to load that bridge doesn't know how to handle. I think I was also able to restart bridge after yosemite upgrade. In addition to the above, I also tried upgrading both bridge and photoshop to recent versions in case the crashing had something to do with an interaction between apps, and that didn't help. I tried the folder permissions description above.

I may see if I can figure out how to call their support. I've never needed it before (always able to figure it out by searching online), so this may be a rather difficult problem.
e

If any new solutions are offered from support please share them here to save people a big hassle.

JulieHF

Inspiring

Same problem. I updated Photoshop CC and Bridge yesterday. Cannot open either on iMac with El Capitan. Help needed urgently, please

JulieHF

Inspiring

Getting message. Bridge/Photoshop not open anymore!!

D

David4Rugs

Participant

Didn't work for me so still in the dark. No-one at Adobe Helpline who can deal with PS / Bridge problems over the weekend so have to wait until Monday. It appears that the non-opening problem now applies to all my Creative Cloud apps so I am not happy! Come on Adobe!