Participant

Answered

Bridge 12.0 - batch rename doesn't work

Forum|Forum|4 years ago
January 21, 2022
22 replies
7248 views

Preset only “Default (Modified), nothing else!

The same at “New Filenames” I can only select Text, nothing else.

I uninstalled and reinstalled Bridge, but it’s still the same.

Who can help me?

Correct answer Melanie22737901pqv7

Problem is solved!

https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge.html

2. Reset preferences, reset the default workspace, and purge the cache.

Damaged preferences or workspaces can cause unexpected behavior in Adobe Bridge. Purging the cache can fix display issues for thumbnail previews.

Start Adobe Bridge and immediately press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) until the Reset Settings dialog box appears.

Select all three options--Reset Preferences, Reset Standard Workspaces, and Purge Entire Thumbnail Cache--and then click OK

Everything ok

billm51937703

Participating Frequently

Only works if you can get to the Batch Rename window........................if I select multiple file folders it is not able, not much use for managing large data sets!

S

Subbi

Adobe Employee

Hi Melanie22737901pqv7 ,Hello all,
The dropdown issue is fixed in the latest Bridge release (version 12.0.2). Do update to the latest available version.
Find details of other bug fixes here: https://helpx.adobe.com/bridge/kb/fixed-issues.html#may-2022

-Subbi

billwesty2

Participating Frequently

This works!

D

Dredeman

Participant

Had the same problem, both Win10 and Win11, Dutch language setting, drove me crazy. What worked perfectly fine for me, was to use the scroll wheel in order to use the drop-down box to choose an option > change text into metadata or whatever. In other words: the drop-down boxes can only be used via the scroll wheel of the mouse (Logitech, in my case). You have to be careful and just point at the drop-down box and not click on it (remedy: click twice). Clicking only worked - after scrolling - in the Type Text field. I understood that somebody else had to use the space bar to activate the drop-down boxes - that didn't work in my case, but t's clear that the way the drop-down boxes get the focus is messed up. So now the developers can fix it, shouldn't be difficult.

Ann Bens

Community Expert

Problem not solved by resetting pref etc.

Issue just repeats itself.

Only solution for me: revert to previous version.

Luca_Sc

Participant

Many user have this issue, there is a bug with the drop down menu in version 12.0.1.246, at the moment the only solution is roll back to version 12.0.0.234, look at this discussion

https://community.adobe.com/t5/bridge-discussions/drop-down-menus-for-file-names-in-batch-rename-not..

M

Melanie22737901pqv7AuthorCorrect answer

Participant

Problem is solved!

https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge.html

2. Reset preferences, reset the default workspace, and purge the cache.

Damaged preferences or workspaces can cause unexpected behavior in Adobe Bridge. Purging the cache can fix display issues for thumbnail previews.

Start Adobe Bridge and immediately press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) until the Reset Settings dialog box appears.

Select all three options--Reset Preferences, Reset Standard Workspaces, and Purge Entire Thumbnail Cache--and then click OK

Everything ok

D

DRJFLY

Participating Frequently

Pleased that has worked for you. Adobe support couldn't get it to do that for me and the only fix was a roll back to the previous version. I see many others having similar issues so hopefully whatever the bug is they fix it soon.

jbm007

Community Expert

Maybe when we see pigs start to fly.

I hope so. The issue is so random and doesn't effect everybody.

M

malcolm@mccorquodale.net

Inspiring

Clicking on the down arrow to the right of the Preset drop down box does not seem to work. To see other values for the Preset field, make sure the Preset field is highlighted and click shift-down-arrow.