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Jimmy28054035z2rv
Participant
January 22, 2023
Question

Bridge 2023 13.0.2 wont open

  • January 22, 2023
  • 3 replies
  • 986 views

I try and open Bridge through the CC interface.  A warning box without any text opens and then Bridge is unresponsive.  I'm running on a PC on Windows 10.  I've uninstalled and reinstalled withour any luck.  Thoughts?

    This topic has been closed for replies.

    3 replies

    Mohit Goyal
    Community Manager
    Mohit GoyalCommunity Manager
    Community Manager
    March 7, 2023

    Hi all,

     

    We're happy to announce the release of Adobe Bridge Beta (13.0.3.686). This update includes the fix for this issue. To see the list of all fixed issues in this Beta release, click here

     

    Please update or install Bridge Beta via the Creative Cloud Desktop app.

     

    Steps to install/update

     

    Install: Go to the Creative Cloud desktop app and select Beta apps in the left sidebar of the Apps panel. Then select install for your beta app.

     

    Update: Go to the Creative Cloud desktop app, click on Update in the left sidebar of the Apps panel and Check for updates. Then click update for your beta app.

     

    Let us know if this Beta release resolves the problem for those affected, and share your feedback.

     

    Thanks,

    Mohit

    T
    teresaw92373786
    Inspiring
    March 17, 2023

    I installed the latest Bridge update early March as suggested and Bridge started responding normally. Day before yesterday,  it started again with the problem mentioned above of not opening at launch. And this morning, Bridge is still not responding.  I'm running macOS 12.6.3 (Monterey) on a late 2015 MacBook Pro w/ 16 GB RAM. No problems running Photoshop. I sent a log when I finally got a window asking to report the error. Just wanted you to know that it's still happening and see if the tech people have any ideas. Thanks!

    photo:staats
    photo:staats
    Inspiring
    January 22, 2023

    ...bottom line, DO NOT UPDATE TO 13.0.2 UNTIL ADOBE FIGURES OUT HOW TO FIX IT.  I got the same warning box both when I tried to install the update when it first came out, then clicked on install earlier version (which is still a bit buggy) then retried the upgrade today and got the same error, and did the same uninstall/install to earlier version.  PC running Windows 10 PRO, 32GB ram, 2 TB HDD.  Please Adobe, FIX THIS MESS, OR REMOVE 13.0.2 UPGRADE UNTIL YOU DO!

      D
      dankos5
      Participating Frequently
      January 22, 2023

      That version (recent) gave me the same result. I had to revert to an earlier version.  See my response on how to revert:

      https://community.adobe.com/t5/bridge-discussions/the-program-br-continuously-closes-i-cant-work/m-p/13509661#M41540 

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