Known Participant

Question

Bridge scrolling not working.

Forum|Forum|12 years ago
June 24, 2013
18 replies
21479 views

My mouse scroll wheel no longer works in Bridge CC it had however worked in CS6. So now I'm unable to scroll quickly using my mouse scroll wheel while hovered over the folder's content area. Please help is there a fix to this or an option I need checked somewhere??

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chromax

Known Participant

I simply use Bridge CS6 till this is fixed. No problem, CS6 works also good for me.

T

tinaTS

Adobe Employee

Thank you for bringing this up - QE has looked at this and has determined that this is a known issue. Our apologies.

S

Srovetti

Participant

Soooooooo... when is this going to be fixed? This is a problem for a number of people.

Frustrated.

A

Anonymous

Srovetti wrote:
Soooooooo... when is this going to be fixed? This is a problem for a number of people.
Frustrated.

You are only addressing users here. Make a post in http://feedback.photoshop.com/photoshop_family/ and it if gets enough votes to attract Adobe attention it might be changed.

J

JimmyKastner

Participating Frequently

I'm having a similar problem using Bridge CC on Windows 7. The scroll wheel works fine when Bridge is on my primary monitor, however when I move it to my second monitor, the I am no longer able to scroll. I must then manually drag the scroll bar. It's got to be a bug. No other program does this and my mouse works fine otherwise.

J

jeasolar

Participating Frequently

Same problem. Upgraded to Bridge CC and suddenly my mouse won't scroll content or change the zoom in the preview loupe. After spending an hour on the phone with Adobe support and trying 3 different mice with restarts in between and installing the latest drivers for each one, it still just doesn't work in the 2nd monitor. I on windows 7 x64. All other programs, including CS6 Bridge work fine on both monitors, just as it had been until upgrading to CC. Does anyone know where to actually email Adobe Technical Support to make sure this is on their list? that photoshop family site seems useless.

R

rgebeshuber

Participant

I am also having this issue. Logitech trackball M570, latest drivers installed. Everything else works fine (other CC programs and other programs, browsers) but just not Bridge CC. CS6 worked just fine. Hoping for a bug fix, please!

A

Anonymous

Since there are several of you with the same problem I suggest you each file a bug report. Adobe rarely visits this site. http://feedback.photoshop.com/photoshop_family

P

Patricia_Anna

Participant

I am having a similar problem. As a work around, I've found that if I run bridge on my primary display the mouse scroll will work. If I drag the window to my 2nd monitor, the scroll will not work.

K

kevinthom

Participant

Also having this same problem. Windows 7 Ultimate x64 with Logitech M510 wireless mouse. Mouse scrolling works in every other application except Bridge CC. Works fine in Bridge CS6.

B

Big Grump

Participant

Same issue. Using a Microsoft Intellimouse Optical USB - wired. Windows 7.

It's not a problem with the mouse since the scroll wheel works perfectly with every other app on my computer, including the other CC apps I'm using (PS and AE). There's some kind of bug in Bridge CC that's preventing the scroll wheel from working.

A

Anonymous

Is there anyone with Bridge CC on the Windows OS where the scroll works correctly? If so please confirm. Thanks.

handpaintedstudioAuthor

Known Participant

Argh-4k, totally is a Bridge CC app thing, because you're correct on my computer (running windows 7) my mouse works on ever other CC app and all my other programs.

A

Anonymous

Check the mouse driver in the OS.

handpaintedstudioAuthor

Known Participant

it's funny because i have the mouse driver updated and it has been so. and just right before i updated to CC it was working in CS6. so still confused to why it now doesn't work in CC.

A

Anonymous

Perhaps someone with CC and a mouse can comment. There are no mouse settings in Bridge.

What OS and what type of mouse?

JatinDembla

Participating Frequently

Moving Discussion to Bridge Forum Discussion.

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