Can't use Adobe Bridge (MacOS)

Question

Hi,

Today i've been getting this notice when o try to use Adobe Bridge:

Sorry, something went wrong.

This is likely an issue at our end, but it could be that you’re not connected to the internet. Please check your internet connection and then try again later. If you’re still having issues, please see our troubleshooting guide.

The app just crashes and i can't use it.

Thanks.

Luís Diaz

Rahul Saraogi · Answer

Hello,

Thank you for reporting the issue. To better investigate the issue, could you please share the following information?

1. Bridge version

2. OS version and machine details

Please note - A newer version of Bridge Beta 13.0.3.686 has been released with a fix for this issue. Could you please download and install mentioned Beta version and see if that resolves the issue for you? Please refer to the following screenshot on installing/updating the Beta version. Here is the link for the latest Beta announcement which has a list of fixed issues - https://community.adobe.com/t5/bridge-discussions/adobe-bridge-beta-is-now-available-13-0-3-686/td-p/13629398

Thanks,

Bridge Team

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