Participant

Question

Cannot drag and drop items

Forum|Forum|7 years ago
April 21, 2018
15 replies
15807 views

In Adobe Bridge CC, I am unable to drag and drop items from the Content panel into folders in order to reorganize my photos. It works fine for a while, then stops. If I shut down the program and restart, it will (sometimes, not always) work for a while, then stop again, so the only way to move files is:

> File > Move > Choose folder > navigate to folder > confirm

... versus the single fluid motion of drag and drop.

Can someone please help? I would be very appreciative! Thank you!

Pam

This topic has been closed for replies.

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imagemomA

Participant

Hello Community

I am having the same issue in Photoshop, Premiere, and Audition. I cannont drag an audio clip anywhere on the timeline.

In photoshop, I cannont switch layer order or drag a file form on image to another canvas. In Audition I could not drag the audio file into the waveform. There is no other way to open up a file but to drag and drop and since that is not working, I had to just close the program. Please help

Amanda

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spektrograf

Participant

Hi all, just throwing in this thread to keep some light on it. It just happened to me. Drag-and-drop from Bridge to Finder folder was working fine for weeks until today, when it stopped working. Issues were popping up yesterday with Bridge occassionally thinking it didn't have permissions to drop into a folder (it does) showing a "not allowed" icon when hovering over a folder holding several thumbnails. If I tried a few times, eventually it worked (yesterday). Today I can't drag and drop at all.

However, using the contextual menu and selecting "Move to" function is working just fine. I've had no software updates in the last week. I've also executed all the suggestions in this thread and have not recovered the drag-and-drop functionality.

System/software details:

Apple MacBook Air M1

Mac OS 12.5.1

Adobe Bridge 12.0.3.270

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spektrograf

Participant

Hm…so I just updated to Mac OS 12.6 and the problem has resolved itself.

H

harrilljj

Participant

Curious if there was a fix for this. Exact same issue for me and it is really frustrating

L

Lumigraphics

Legend

I use Bridge pretty much daily and have never seen this issue on either platform. There must be something else going on, drag and drop is pretty much universal. Does it work in other software?

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TFAD1

Inspiring

This happened to me and none of the solutions worked until...I was on the 'Output' tab trying to drag files up into the Output Preview window. It wasn't working until I unticked the 'Tiles' box at the bottom of the screen. For some reason it works now...hope that helps someone.

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ankursingh10

Adobe Employee

Hi Everyone,

We tried to reproduce this issue at our end but we are not able to reproduce this issue on our end. From all the posts it seems, it is occurring on both win and mac. Now to narrow down we will need the below info-

1. Bridge version

2. OS language and bridge language

3. Finder's folder location? It is a custom folder or predefined apple folder like desktop, downloads, and pictures, etc.

4. What kind of files you are trying to drag and drop?

5. It is only occurring on external drives or internal drives too.

If there are some specific images/assets, you can share them with us at sharewithbr@adobe.com

so that we can test this at our end.

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iuliant60955029

Participant

I am having the same problem. Can not drag & drop files from Adobe Bridge to Adobe Photoshop. More than this, I can not right click on an image in Adobe Bridge -> Open with Adobe Photoshop or can not double click on an image and open it in Adobe Photoshop.

My specs:

Ryzen 5900x on Gigabyte B550 Pro V2 mother board, with 64Gb RAM

Windows 10 PRO

Creative Cloud updated 5.5.0.617 with all apps up to date.

X

Xaime Aneiros

Participating Frequently

I just update to CC 2021 and Bridge won't let me drag and drop from Bridge to Finder, only inside Bridge and other Adobe programs. I've tried what people said in this forum, without success. It's quite annoying. Any idea? Thanks

My specs:

Macbook Pro 2017, 2,9 Ghz, 16Gb RAM

MacOS - Big Sur - 11.4

Creative Cloud updated 5.4.5.550

gary_sc

Community Expert

Hi Xaime,

Just to clarify, are you saying you cannot drag from a Bridge window to the Finder, but where in the Finder, what location? Any Mac folder is part of the Finder. However, some Finder folders have different importances to the Mac. For example, the Pictures folder is open for any thing to be placed there but the Desktop folder does require special permissions (ever since Mojave) to place items there.

Please scroll up in this thread until you see two screenshots of the Security & Privacy section of System Preferences. Please verify that you've done all that. The information in there is pretty much the same now as it was back in Mojave.

Please let us know.

X

Xaime Aneiros

Participating Frequently

Hi Gary,

Thanks for your quick response.

I read the post and added Bridge to Security & Privacy settings, no luck, the problem is still there, I can drag & drop from Finder to Bridge but not the other way around.

When I say drag & drop to Finder I meant directly to a Finder window (or to the desktop), I can drag it to a Desktop favorite I have inside Bridge, but not directly to a finder window or desktop.

I hope I've explained myself clearly, English is not my first language.

It may be Apple's problem, I don't know. As I said in the former post I can drag & drop files into Illustrator, PS, ID... but not into my Desktop for instance.

Thanks

F

Feldbot

Inspiring

Hi,

I spent about 45 minutes trying to understand how to drag and drop media into a collection in Bridge. You need to click on the thumnail area itself when you drag, not the media container area. So try clicking on the center of your media you are trying to move, rather than the edges of it's container. That is how I have to actually click and drag media to a collection or another draggable area. This is horrible poor programming on Adobe's part.

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jottbeh

Participant

OMG Feldbot, you are right! I lost about an hour trying to figure it out until I found your post. That is so annoying. If at least they mentioned it in the manual... Thanks for posting your solution.

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stephaniec84266977

Participant

Having this problem right now. Bridge is great when it works but not consistent. I've tried all the suggestions but nothing is working. This affects my JOB. I pay a monthly fee for these programs and spend more time trouble shooting than getting work done. Adobe products are steadily getting worse.

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jstrotz

Participant

I have actually been having this problem for about 3 years - regardless of whether I'm using my imac or my mac book pro, and does not matter whether I'm working locally on my hard drives or external drives. My Adobe software is up to date, my macs are both runnning Catalina 10.15.7. It's an intermittent problem, but most of the time I cannot drag and drop images out of bridge. Instead I have to right click and select "copy to" or "move to" instead of just dragging images from one folder to another. I'm currently working on a very large wedding, and the amount of time wasted by not being able to drag & drop makes me want to search out other software to use instead of bridge. (BTW I did follow all of the guidlines outlined in this string for resetting workspaces, etc. = no change in bridge behavior sadly.) I would rather use bridge but cannot live with this much longer. Let me know if you find a fix!!!

F

Frank6TG

Participating Frequently

It isn't an OS problem, Mac, PC are all affected. That means it is software problem. Adobe, please fix.

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