Skip to main content
P
pamelab10703144
Participant
April 21, 2018
Question

Cannot drag and drop items

  • April 21, 2018
  • 15 replies
  • 15806 views

In Adobe Bridge CC, I am unable to drag and drop items from the Content panel into folders in order to reorganize my photos. It works fine for a while, then stops. If I shut down the program and restart, it will (sometimes, not always) work for a while, then stop again, so the only way to move files is:

> File > Move > Choose folder > navigate to folder > confirm

... versus the single fluid motion of drag and drop.

Can someone please help? I would be very appreciative! Thank you!

Pam

    This topic has been closed for replies.

    15 replies

    Show previous replies
    pamh93216920
    pamh93216920
    Participant
    December 3, 2020

    Operating system is MacOS Mojave Version 10-14.6, Bridge is 2021.I wanted to move about a dozen files to a sub folder, did drag and drop but only one was moved, tried again with remainder and again only one moved after which non will move. Created a second sub folder  but still ca't move any files. The problem seems to be only affecting the one folder and it's sub folders. Hve check some of the others and they seem to be working correctly Help Please! Pam

    gary_sc
    Community Expert
    gary_scCommunity Expert
    Community Expert
    December 3, 2020

    Hi Pam, just out of curiosity, are these folders on an external drive?

    pamh93216920
    pamh93216920
    Participant
    December 3, 2020

    Yes Gary, they are. I got over it a few minutes ago by using finder to locate the folder, made a new folder and dragged and dropped the files into it. Went back into Bridge, seems to work fine there now,  so deleted the 'broken' one. Just a very faffy way of sorting it

      R
      roberts4693412
      Participant
      November 29, 2020

      Hi there - I have this exact problem and it's November 2020 - any fixes? Dragging photos works fine for a while, then stops. Just wasted two hours organizing photos before I noticed all the missing photos in my library. Not happy!

        M
        mike_brook49
        Participant
        October 16, 2018

        Operating System is Windows 64 Bit

        Bridge Version is 9.0.0.204 x64

        In Master Folder, I have a sub-folder which appears in the content area.

        When I select an image to move to that folder using the 'Move To' function, nothing happens.

        If I try to use 'Cut & Paste', the 'Cut element is available but when I put the image over the folder, there is no 'Paste' Function.

        If I do this and try to paste it into the same folder but listed in the 'Folders' Panel, 'Paste' appears and I can use it.

        This has only happened since I installed your latest version yesterday.

        Regards

        Mike

        carriestephens
        carriestephens
        Known Participant
        April 15, 2019

        I am having the same issue, did you find any resolution to this?  

        F
        Frank6TG
        Participating Frequently
        November 18, 2019

        Nightmare. I can't Drag within InDesign Either. I have to place everything in Indd, AI and from Bridge to ANY application. I can't drag anything.

          S
          siddharthsingh
          Participating Frequently
          April 24, 2018

          Hi Pam,

          Thank you for reporting your problem.

          In order to help us debug the issue, Can you please provide  below information?

          1. Your Operating system and Bridge version

          2. Exact behavior of Bridge when you drag-drop a folder. Does it hang ? Is it only moving  few files inside a folder?

          Thanks,

          Siddharth

          R
          Rory Gilmore
          Participating Frequently
          May 21, 2021

          Is Siddharth still working there? Seems not based on the lack of a response in over 3 years. Please... someone at Adobe, pay attention, your users are getting frustrated by what is obviously a software issue within Bridge itself.

            Norman Sanders
            Norman Sanders
            Legend
            April 21, 2018

            It should work without a hitch. Resetting Bridge Preferences may solve the problem.

            Start Adobe Bridge and immediately press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) until the Reset Settings dialog box appears. Select all three options--Reset Preferences, Reset Standard Workspaces, and Purge Entire Thumbnail Cache--and then click OK.

            P
            pamelab10703144Author
            Participant
            April 21, 2018

            First of all, it took me a bit (and an internet search) to figure out how to get the Reset Settings dialog box. Hold Ctrl before clicking to start Bridge gets that dialog; your method didn't work.

            Secondly, after resetting everything, no difference: I still can't drag and drop all items, though it will allow some. It's quirky; it works for a while, then stops. I've tried several different folders, both internal and external drives. I finally resorted to using Windows explorer earlier, much easier. But I'd like to fix it if possible.

              Terms & ConditionsAccessibility statement
              Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices