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D
displaystar
Participant
October 15, 2018
Answered

Color settings won't sync/stick in CC 2019 Apps [macosx 10.14]

  • October 15, 2018
  • 22 replies
  • 24210 views

Upgraded to the new 2019 Versions of the CC apps today, but I am unable to sync the color settings across apps.  Also, the color setting do not stick within the individual apps. I update the universal color settings in bridge and apply, if I quit and relaunch bridge the color settings indicate they are not synced.

If I open Photoshop, Illustrator, InDesign the color settings are indeed not synced.  I can manually update the settings in each app, but as soon as I quit, and relaunch, each app, the color settings have reverted back to their 'defaults'.

I have deleted all CC applications and data, run the CC Cleaner app, reinstalled CC from scratch and the color setting issue still remains.

This behavior isn't happening with the 2018 versions of the apps.  I can set a global color setting in Bridge and it will apply to all apps.

The apps maintain the color setting between quit and relaunch.

Mainly just curious if anyone else has seen this behavior?

Correct answer Thijs de Leeuw

I think I got it working after trashing the color preferences.

Delete this file:

ACEConfigCache2.lst

Located:

/Users/yourusername/Library/Preferences/Adobe/Color

Same/other threat :

Creative Cloud 2019 - Not respecting color settings

22 replies

derekwatson
Community Expert
derekwatsonCommunity Expert
Community Expert
May 27, 2025

I wish this would get fixed, I have to check each day and deleting the file does not help.

The issue was not there pre 2024 if that helps narrow down the cause?

Derek Watson
jamesgarlearnin
jamesgarlearnin
Participating Frequently
September 28, 2019

I tried everything on all these forums. Then I simply checked (set) the settings as I wanted them and hit "Save..." and saved my preferences/settings into a file that I named. Then I clicked on "Load" and voila it kept all of my settings.

suprmllr
suprmllr
Inspiring
November 21, 2018

Updating Photoshop to 20.0.1 solved my Problems without further workaround.

Please regard Re: AI CC 2019 - Color Settings keep resetting

M
Molly Reeser
Participant
November 19, 2018

I appreciate all the input.

I uninstalled Bridge and want to delete ACEConfigCache2.lst, but I can't find it. I've searched every way I can think of... any insight would be appreciated.

Thanks!

A
anitam54832709
Participant
November 16, 2018

Thanks very much Thijs de Leeuw!!! This worked also for me.

A
Adobe Employee
Abhishek.Seth
Adobe Employee
November 17, 2018

We have released a new version of Adobe Bridge CC (9.0.1.216) which also includes fix for this issue.

Request you to upgrade your Bridge version from Adobe Creative Cloud or https://creative.adobe.com/products/download/bridge

Please let us know if you face any issues.

suprmllr
suprmllr
Inspiring
November 12, 2018

I found a solution! It’s a hack, but it works for me.

The re-appearing of the deleted file ACEConfigCache2.lst seems to be the problem: If I delete it and open or switch to Adobe Photoshop it re-appears. To suppress this I just changed the write permissions of the containing folder.

Here a step by step instruction:

The re-appearing of the deleted file ACEConfigCache2.lst seems to be the problem: If I delete it and open or switch to Adobe Photoshop it re-appears. To suppress this I just changed the write permissions of the containing folder.

Here a step by step instruction:

1. Go to the color preferences folder by using the “Go to folder …” menu in finder and paste in `~/Library/Preferences/Adobe/Color`.

2. Delete the file “ACEConfigCache2.lst”.

3. Still remaining in the folder “Color” open Finder’s information panel by using the “file” menu or hitting command-i.

4. Set the File Permission for all users to “Read only”.

Please let me know, if this works for you.

S
Community Manager
siddharthsinghCommunity Manager
Community Manager
November 2, 2018

Dear Users,

We have released a new version of Adobe Bridge CC (9.0.1.216) which also includes fix for this issue.

Request you to upgrade your Bridge version from Adobe Creative Cloud Desktop or https://creative.adobe.com/products/download/bridge

Please let us know if you face any issues.

Regards,

Siddharth

hemag nova grafik
hemag nova grafik
Inspiring
November 8, 2018

sorry but it still not works. photoshop, indesign and illustrator now doesnt reset to an emulate-mode but keeps resetting randomly (sometimes yes, sometimes no) to the color management wich is set in bridge. but i need other color profiles than in bridge. for example i want to work in sRGB and not adobeRGB but the apps keeps resetting to adobeRGB. your fix fixed only the worst part of the bug, but it is still annoying to work with. please fix again and better

hemag nova grafik
hemag nova grafik
Inspiring
November 8, 2018

it happens in photoshop, illustrator and indesign. isnt there a way to tell bridge NOT to sync the programs?

thats how it looks:

J
johngettler18107253
Participating Frequently
October 29, 2018

These are the steps that have been working for me and my creative team:

1. If you use an Adobe supplied Color Settings preset, go to next step, otherwise use Photoshop Color Settings, to create your desired color settings, and then Save a named Preset.

2. Quit all Adobe apps

3. Hold down the Option key, and choose the Go Menu.

4. Chose Library.

5. Go to Preferences/Adobe/Color

6. Delete this file: ACEConfigCache2.lst

7.  Go into Bridge 2018 (or 2019 if you have already deleted Bridge 2018), and go to Edit, Color Settings, and chose your desired preset, and click Apply.  If done in Bridge 2018, you don't need to do it in Bridge 2019.

8.  Quit Bridge, and now all your 2018 and 2019 apps will be "Synchronized" and will not revert back to the factory defaults!

    K
    kc55609917
    Participant
    October 30, 2018

    I have followed all these steps and things don't seem to be working. I upgraded from 2018 to 2019 yesterday.

    The color picker appears to have changed (I hate this style) and colors just don't stick. I'll input the # for a color and it will not display on the screen at all. Every color seems very dull. This is happening in PS & AI.

    G
    good dog
    Participating Frequently
    October 26, 2018

    Thank you thank.  It looks like it worked.  I was going back and forth between .ai and .psd.  Got color settings correct on .ai but when jumping  to .psd and back again they were gone.  Trashing that color file seems to have worked.  Thanks again.

    DBowker3D
    DBowker3D
    Inspiring
    October 25, 2018

    There seems to be issues in general with color in all the 2019 apps. In After Effects I am getting crazy color rendition for stuff that looked great just last month. Same profiles and settings. Had to turn all color management off just get a project output. Will try deleting the pref file listed on this thread but seriously- what's up with this Adobe?

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