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Question

Export is resizing incorrectly

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I am consistently having Bridge resize images on Custom Export even when I set the scaling to 100% and incorrectly sizing images when I specify Fit to Long Edge. They are all shrinking down to about 5% with almost every image going to 252x189pixels when the originals are

Original Files are HEIC (iPhone) and exporting to Jpeg quality 10.

Anyone know what I could possibly be doing wrong?

Problem or error

T

Tanu Goel

Adobe Employee

Hi,

We are happy to announce the release of new Adobe Bridge 2025 Beta build(Version 15.0.0.328). This release has support for .HEIC and .HEIF image file format with some other fixes.

We would love for you to try it out and share feedback. For more details, please refer to the community post : https://community.adobe.com/t5/bridge-discussions/adobe-bridge-beta-is-now-available-15-0/td-p/14822...

Regards,
Bridge Team

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M

MSM Doc Shop

Known Participant

Thanks for the heads up! I don't have a lot of time during my work day to test out beta versions so I'll wait for the full release instead.

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R

Roberto Gardener

Participating Frequently

Same problem, Windows 10, latest version of Bridge. Workaround for the time being; I go to Photoshop and save as jpeg and it works. But what's up Adobe?

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K

Kevin22227251hbwn

Participant

Same issue here, Windows 10 and Bridge v 14.1.1.274. Since I'm paying for this, I'm already paying for software that should be able to bulk convert this. Now I'm going to have to look for a tool and probably buy it.

I tried a lot of different settings: scale to 99%, resize it to a larger size ... nothing works. This is really frustrating.

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M

MSM Doc Shop

Known Participant

Getting the same issue here. Win11 Pro, latest Ver of Bridge. Takes any HEIC photo & resizes it to about 320x240. Adding a resize to 100% did nothing since that step couldn't be performed before the conversion (would not operate on an HEIC file).

I want to believe that a huge company like Adobe would do better work, but boy am I dissapointed at how they do such a poor job on things like Lightroom CC and this. Seems like management is just chasing AI and other trendy gimmicks while allowing core functionality to languish.

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M

MSM Doc Shop

Known Participant

Note: using Bridge 14.1.1.274, Win 11 Pro, V22H2, Photoshop 25.9.1

Photoshop will properly resize using the image processor batch script, but I was hoping that Bridge would do the same thing. Alas, this resize problem makes it unusable.

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LindyHop1943

Known Participant

Same problem here. Bridge 14.1.0.257. PC.

Let's all ask for a price reduction due to deficit in advertised features!

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P

present-united Records

Participant

I am still having the Same problem on WIndows 11 with Bridge 14.0.1
How can this still be unfixed? This is SO annoying, Adobe is getting worse and worse, Photoshop really is the last proper Programm that they offer and the only on I haven't found a valid replacement for.

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S

stevenk80641483

Participating Frequently

This is borked, does ADOBE even know of this issue? Seems a little rediculous to have so many updates in the last few years eyt this feature, thats very much advertised, doesnt even work!

Bridge sucks!

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abafoss

Participant

I have the same issue. When exporting through Bridge the pictures are downsized significantly. When I instead run them through a batch process in Photoshop the pictures come out in the original size. I am using Bridge v.14.0.1.137 and Windows 10.

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S

Scott346058452v2d

Participant

I'm having the same problem.

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splashythefish

Participant

Pretty ridiculous that we pay hundreds of dollars a year for a product that can't even manage the file format of the Most popular consumer camera on the planet. I mean this ticket has been open for two years..... yikes......

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