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Participant
June 14, 2021
Question

Export is resizing incorrectly

  • June 14, 2021
  • 13 replies
  • 3687 views

I am consistently having Bridge resize images on Custom Export even when I set the scaling to 100% and incorrectly sizing images when I specify Fit to Long Edge. They are all shrinking down to about 5% with almost every image going to 252x189pixels when the originals are 

 

Original Files are HEIC (iPhone) and exporting to Jpeg quality 10. 


Anyone know what I could possibly be doing wrong? 

13 replies

Participant
February 16, 2023

Same here. Really annoying.

 

Bridge version 13.02.636.

Converting files with extention HEIC, image resize 100%, will result in very tiny unusable JPG files. 

 

Participant
February 22, 2023

Same problem, it's so frustrating because the ONLY reason I am trying to export from .heic to .jpg is BECAUSE my LrC does not recognize the .heic files in the first place (but hey, Bridge does, and so does Windows....).  Anyone here also experience problems or inability for LrC to see .heic files? 

Participant
July 14, 2023

same problem. windows 11 - bridge. etc.. wtf.

Participant
January 26, 2023

Same issue here, is there any fix?

Participant
January 30, 2023

I am having the same issue: HEIC to JPG conversion and also the Workflow option makes the resulting JPG files tiny. I think the HEIC thumbnail is being converted instead of the actual image.

Participant
July 2, 2022

I'm still having the exact same issue - renewing this question. Same thing happens with Workflows - even though there is NO resize component in my workflow (only file type converstion) it's still resizing my HEIC images to a postage stamp size. 

Adobe Employee
July 8, 2022

Hi @Yeeeeeeha ,
Thanks for your feedback.
Could you share the following details about the issue:

  • Bridge version
  • System configuration
  • Is the issue specific to particular files/format?

Please share the sample file/files on which you are observing the issue at sharewithbr@adobe.com


Thanks,
Bridge Team

Participant
August 18, 2022

I am having this exact same issue.
Adobe Bridge: 12.0.2.252
trying to convert to JPG and its automatically resizing and making them tiny

 

I'll email the files to that email now..