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brianh9
Participant
February 19, 2023
Question

ProGrade CFexpress Card Reader and 128Gb Card

  • February 19, 2023
  • 2 replies
  • 643 views

Hi Everyone

I'm experiencing severe issues with Bridge/Get Images from Camera.  This is using an iMax 27' with plenty of processing power/64Gb RAM.

Here is what is occurring using Bridge and their “Get Images from camera” app.

  1. The Get Images sees the card reader/card but fails to recognise correctly the number of images.  It stops on 3 and waits to confirm copying.  One has to repeatedly force “Refresh” to get the accurate number – I mean 7 or 8 times or more.
  2. Once one gets the correct total, copying starts but is way too slow. I left the computer and came back 30 minutes later and it hadn’t finished copying the 2042 images.
  3. The whole process stopped and froze at 60% and then eventually returned to Bridge.

I've worked through the isssue with Adobe but without any resolution.  Is it a problem related to ProGrade?

Brian

 

This topic has been closed for replies.

2 replies

P
Community Manager
pankajg6675616Community Manager
Community Manager
March 3, 2023

Hi,

 

Thanks for your feedback.
Could you please share the following details about the issue:

  • Bridge version
  • System configuration
  • Browse the camera assets directly in Bridge and try


Thanks,
Bridge Team

Bridge CC Output Module
Bridge CC Output Module
Participating Frequently
February 22, 2023

I have the same issue. Am using a Canon R5 that produces CR3 on a CFExp-B card. Photdownloader was once my go to for downloading, but it fails every time I use it with files from the new camera.

 

I use finder (Mac OS 13.2.1) to copy the files into a new folder. From within the new folder, I use BR to rename the files to (YYMMDD_0000.CR3). Once renamed, the files behave like any other. Before the renaming, handling of the same files crash BR every time, often turning my workflow to molasses just before the program fails to respond.

 

This is all so much easier with BR 2022. Version 2023 seems an unmitigated failure. 

 

I've been an Adobe user since 1993, have taught it in colleges in NYC, but lately have found that real innovation is coming from other companies. Adobe's deafness to this issue does not bode well for its future when there is such excellent competition. 

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