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sharonhuston23
Known Participant
January 26, 2024
Question

Enterprise Accounts, Fonts, and Employee Turnover

  • January 26, 2024
  • 2 replies
  • 306 views

I've posted similar queries in the Adobe Fonts and Adobe Captivate forums, but I'm not getting answers.  Maybe someone here can help?

 

All Adobe Captivate projects require us to enter the domain name where the project will be hosted.  Adobe checks the subscription status and domains when the project is viewed online, and will potentially revert the fonts if the user doesn't have an active license.   (See What happens to fonts from Typekit if my subscription expires?)

 

I'm worried about what happens when one of our instructional designers leaves the company.  Presumably their enterprise account will be deactivated, or archived, or something. At that point, would projects published by the former employee be at risk for reverted fonts?

 

If they do, we'll have to start keeping track of who published what, so a current employee can replublish an old employee's content.  This is a real pain, as we have thousands of Captivate projects.

This topic has been closed for replies.

2 replies

Participant
September 30, 2024

Hello, I have successfully published the project as html file in my one drive but cannot seem to work when I transfer to a sharepoint. Any help would be appreciated

Abambo
Community Expert
Community Expert
January 26, 2024

Why don't you test that? 

 

IMHO, the resource belongs to the company, not to the precise user who created the asset. If not, then that is a bug in the system. 

 

What is true, is that their cloud space needs to be allocated to someone else, who can continue accessing their data. Normally, that is an administrator who needs to take the decision to whom they want to give the user's data. 

ABAMBO | Hard- and Software Engineer | Photographer
sharonhuston23
Known Participant
January 26, 2024

Umm, because I'd have to fire someone?  (lol)  I'm not the admin, so I can't add/remove people, and it takes a Hurculean effort to get licenses reassigned.  I'm not going to ask our admin to experiment.