Skip to main content
Participant
November 1, 2011
Question

How do I provide custom feedback for quiz questions?

  • November 1, 2011
  • 3 replies
  • 7526 views

Hi All,

I'm fairly new to Captivate 5.5 and trying to figure out how to create custom feedback for each quiz question, for example:

Question:  What color is the sky?

Answer A:  Blue

Answer B:  Red

Answer selected:  Red (incorrect)

I want to create a customized feedback message for each individual question, that explains WHY that answer is incorrect, such as:

That is incorrect.  The correct answer is Blue, which is correct because ___________(add explanation here).

The questions I am asking in the quiz I'm working on now require very involved answers, and we are using this quiz as a teaching tool in preparation for a final exam in an LMS (rather than a scored test within Captivate).  I assume that is a "Survey" question rather than a "Graded" question, but I am still not seeing a way to provide feedback/remediation immediately following the individual quiz question.  The only option seems to be jump them back to another section within the course - which I do not want to do.  Can someone please help me resolve this?

Thanks,

Karen

This topic has been closed for replies.

3 replies

Participant
July 12, 2016

I just started using Captivate (9). Does anyone know if it's possible/easier now to provide custom feedback for each of the answers for multiple choice questions?

Lilybiri
Legend
July 12, 2016

Please, do not post in the Advanced subspace as a newbie.

If you talk about MCQ with one correct answer, you can use the Advanced Answer functionality. That allows you to have a different message, and a different action for each answer.

Participant
December 27, 2017

Lilybiri,

People like you, who use the internet anonymity to be jerks are why I don't normally go and ask questions in professional forums.If you don't have anything positive to add, why comment in a way to knock someone down? If you wouldn't talk that way to your mother or kids, don't talk that way to others here,please. You don't own the community and a lot of people do not appreciate it.

Participating Frequently
October 23, 2012

I just discovered you can force Captivate 5.5 to offer you--the author--a chance to give detailed feedback for survey questions.

I've only used it so far with the multiple choice survey question; not sure if it works with other question types.

Here’s how:

  1. Create your multiple choice question slide, with all the possible answers.
  2. Click on one of the answers so the dotted rectangle appears around whe whole answer--radio button and text.
  3. Now, the Properties Menu on the right side of your screen should have changed, show a new heading entitled “Advanced Answer Option." 
  4. Under “Advanced Answer Option, click on the box that says “Show Feedback Message”
  5. A red text caption box appears for you to create custom feedback, including formatting it just like a regular, graded question.
  6. Repeat the process for each answer option in your multiple choice question.

You can also choose from a variety of “Actions” from a drop down menu under the “Advanced Answer Option” heading, which is great.

I agree with previous posts; Captivate should make this a lot easier.  Quizzes are such helpful teaching tools, and not just for assessments.

Amy Blankenship
Legend
November 2, 2011

If you look at the bottom layer of the timeline in a Quiz question, you will see a vertical line that delineates between the active and inactive parts of the question.  If you set the action for Last Attempt to "Continue" and the action for Success to "Next Slide," then what will happen is this:

  1. Scenario 1: User gets question right--the playhead will go to the next slide, skipping over the inactive part of the slide
  2. Scenario 2: User gets question wrong
    1. If the user clicks on screen, the playhead will continue through the inactive part of the slide, where you can place incorrect feedback
    2. If the user clicks on the next button, the playhead will go to the next slide, and he will never see your feedback.

From the get go, there is one obvious flaw in this plan--that the user who has missed the question could fail to see the feedback. You can get around this by disabling the navigation bar during the quiz or removing some of the buttons.

There is another, less obvious, flaw, which is that you can't put anything in the inactive part of the slide to keep the timeline from continuing through it into the next slide, so if the user fails to absorb your message during that time, tough luck.

So I use a different strategy, which is to simply put a slide after the question slide with the feedback.  I set my Success action to Jump to Slide (the slide with the next question on it) and the Last Attempt to Go To The next Slide.  In this case, a user who got the question right can see the remediaton if she ignores the instructions and clicks the next button (or reasons that the next button is anywhere), which is hardly the end of the world.  It would be really nice if Captivate gave us better control of these things, but this is the best work flow I have found.

RodWard
Community Expert
Community Expert
November 2, 2011

Multiple Choice question types in Captivate 5 allow you to set different Failure captions for up to three successive attempts.  Set your question to have multiple attempts (e.g. 3) and then use the drop-down under Quiz Properties to set the Failure Levels to match.  This should then give you more Failure captions to work with.  But you can only go up to three.

If you want far more power over the way a quiz question works, you'll need to create them yourself using standard interactive objects (buttons, clickboxes, text entry boxes) or widgets, and use Conditional Advanced Actions in combination with User Variables to determine how they function.  That can get complex and be a lot of work, but the results can be quite good if your creative skills are up to the task.