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Basla284119223x9v
Inspiring
May 3, 2023
Answered

Sizing Issues (Aspect Ratio?) Between Same Files Uploaded to LMS different Years

  • May 3, 2023
  • 1 reply
  • 426 views

I'm pretty new to Captivate and am struggling to figure this one out... My employer has a program with a bunch of different courses in it that they offer every year. They asked me to take the existing course files and make some minor edits. When I preview the files or upload them to the LMS, they are too tall to be seen in the browser without scrolling down a little bit. I tried using the original files, without my edits, to compare and they do the same thing. However, when I go to our LMS and play the same courses that were offered last year, everything looks right. Why is this happening? My guess is it relates to an update that's happened since my employer last uploaded SCORM packages to the course? Any ideas how to fix it? I experimented with changing the aspect ratio, and it seems to fit the screen at about 1144 Width and 643 Height, but then it cuts off the top of the master slides with the logo. Any ideas would be appreciated!

    Correct answer Lilybiri

    I would first of all try to publish to HTML with the option 'Scalable HTML' activated. I suspect that the layout of the LMS has changed or other browser is used, and the space left for the courses has changed due to that. Before trying to resize the courses, check first out the solution I propose: the result will be that the output will adapt to all browser resolutions. 

    1 reply

    Lilybiri
    LilybiriCorrect answer
    Legend
    May 3, 2023

    I would first of all try to publish to HTML with the option 'Scalable HTML' activated. I suspect that the layout of the LMS has changed or other browser is used, and the space left for the courses has changed due to that. Before trying to resize the courses, check first out the solution I propose: the result will be that the output will adapt to all browser resolutions. 

      B
      Basla284119223x9vAuthor
      Inspiring
      May 4, 2023

      You just saved me sooooooo much time! Thank you!

      Lilybiri
      Lilybiri
      Legend
      May 4, 2023

      Glad it worked... I published a lot of workarounds on my blog as well.  This is such a simple trick which I use for all examples which I publish, unless it is a responsive project of course.

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