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affana68169195
affana68169195
Participating Frequently
July 10, 2019
Question

Dangle object gets distorted to extremes during Export but looks fine in scene preview window

  • July 10, 2019
  • 1 reply
  • 974 views

hi there.

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​I'm having a problem with dangle behavior. Everything seems to work perfectly in the scene preview window during recording and playback. But when I Export the scene via Adobe Media Encoder or PNG Sequence, the dangle area starts moving all over the place and the character gets distorted so much. The character is a simple dragonfly and the tail is to dangle. I have tried so many things such as put the wings of cycle layers to off thinking its taking too much computation. Added just only the dragonfly to a new scene and tried exporting.

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​I hope you have a solution to this problem as to why this is causing and a work around for this problem. Thanks so much in advance. Jeff Almasol​

This topic has been closed for replies.

1 reply

oksamurai
oksamurai
Legend
July 10, 2019

Very strange. Does this happen to every puppet or just the Dragonfly? For example, if you export a video of Chloe moving her head around, does her hair act the same way? I'm wondering if it's isolated to just this puppet or it's a more universal issue...

Jeff Almasol
Adobe Employee
Jeff Almasol
Adobe Employee
July 11, 2019

Also, what specific version of Character Animator are you using? Is it the latest (2.1.1), and if not does updating to that latest version make a difference? (You can update via the Creative Cloud desktop application.)

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