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christineavatar
christineavatar
Legend
Jan 20, 2017 7:56 PM UTC
Question

the head just floats around. I can't seem to make it stay on the neck

It wont let me upload the Photoshop file. Or the Character file.

What can I do to make the head stay put?

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    26 replies

    christineavatar
    christineavatarAuthor
    Legend
    Jan 31, 2017 10:22 PM UTC

    Thank you so much for all your help! I think I have a workable puppet now. Hooray!

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    christineavatar
    christineavatarAuthor
    Legend
    Jan 31, 2017 7:06 PM UTC

    In the ongoing saga of the project that wouldn't come together, I did as you suggested and, for some reason known only to the Laughing Gods, the right eyebrow stopped moving all together. The left one still works but the right has died. It will not move no matter what I do. Any suggestions?

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    oksamurai
    oksamurai
    Legend
    Jan 31, 2017 7:30 PM UTC

    It probably got untagged or independence got removed. I would check to make sure that the layer is still tagged as Right Eyebrow and it still has a crown next to it in the puppet panel. Worst case scenario, reimport the puppet from above and try again. You can always right-click a puppet in the Project panel to reveal the master PSD or AI file - maybe it's better to reposition there instead of in CH.

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    christineavatar
    christineavatarAuthor
    Legend
    Jan 30, 2017 7:25 PM UTC

    I know this seems like the project that wouldn't die but I did as you suggested. I renamed the .psd file. Then I opened it in Character Animator under the new name. Everything is fine but the right eyebrow has a twitch in it. It bounces up and down the entire time the camera is on. If I turn off the camera, it stops bouncing.

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    oksamurai
    oksamurai
    Legend
    Jan 30, 2017 7:46 PM UTC

    I'm not seeing a twitch on my end. The right eyebrow moves a little more than the left, but I think that's because it's at a different default position than the left. If they were both at the exact same height, essentially mirror images of each other, I think you would get more in sync results. Other option is to lower Face > Eyebrow Strength.

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    christineavatar
    christineavatarAuthor
    Legend
    Jan 28, 2017 10:08 PM UTC

    Hello, its me again.

    I know your feedback has proven to be invaluable to me. I am so close - and yet so far. I cannot correct the problems shown in my last email to you. I did go back into .psd and I double checked everything to make sure that everything was labeled and agreed with your version of the better way to be. I reimported it with no effect on that stupid figure I had sent you last time. I cannot make sense of your second suggestion "Or you can drag things over to the CH puppet panel." Since the first suggestion didn't work, I am willing to do the second but I am not clear on exactly what you mean.

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    oksamurai
    oksamurai
    Legend
    Jan 30, 2017 5:54 PM UTC

    In the Puppet Panel, you can select artwork layers and then drag over the canvas with the select tool to reposition them.

    If you're still getting this issue then I think it might be trying to revert to an old version. I would go to File > New Project to make an entirely new project, then open this freshly imported puppet: https://adobe.ly/2jvR7fa

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    christineavatar
    christineavatarAuthor
    Legend
    Jan 27, 2017 11:53 PM UTC

    Yes. It worked but when I looked at it in Animate I got this:

    I don't even know where to start with this.

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    oksamurai
    oksamurai
    Legend
    Jan 28, 2017 12:15 AM UTC

    That's a known repositioning sync bug. If you reimported the .psd it should work fine (you'll have to re-rig things though). Or you can drag things over in the CH puppet panel.

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    christineavatar
    christineavatarAuthor
    Legend
    Jan 25, 2017 11:20 PM UTC

    I have narrowed the outsized boundary to the 'face' but erase it all I can, I still can't make it go to a normal size on my right side.

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    oksamurai
    oksamurai
    Legend
    Jan 25, 2017 11:36 PM UTC

    See: https://adobe.ly/2jyHb5t

    It was off of the Photoshop canvas.

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    christineavatar
    christineavatarAuthor
    Legend
    Jan 25, 2017 6:53 PM UTC

    Thank you so much. I have made great progress through your input. I still have a few problems with the framing being accurate - such as when I click on the face I have two points which say 'face' and 'face' includes all kinds of blank space to my right.

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    oksamurai
    oksamurai
    Legend
    Jan 25, 2017 8:12 PM UTC

    The issue there is that your "face" layer (last layer in Head) has a small line/speck off screen in the lower right corner. If you drag it over in Photoshop you'll see it. Erasing that should fix it.

    Anytime you see the bounding box larger than it should be, it's usually because there's stray artwork somewhere.

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    christineavatar
    christineavatarAuthor
    Legend
    Jan 24, 2017 11:36 PM UTC

    Here is the link:

    me.puppet - Google Drive

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    oksamurai
    oksamurai
    Legend
    Jan 25, 2017 12:08 AM UTC

    See: https://adobe.ly/2juEG4p

    • The biggest issue: independence overload. Everything had +s in front of them, and very few actually needed them (this is one of the points in the common rigging issues video above).
    • The Body was called Chest - I renamed it.
    • The eyes weren't named and set up correctly - I fixed this.
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    christineavatar
    christineavatarAuthor
    Legend
    Jan 24, 2017 11:32 PM UTC

    Somehow, I hadn't kept the window active (all lit up) when I did it worked. Going to go to the Google drive and put it up. Thanks for all your patience.

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    christineavatar
    christineavatarAuthor
    Legend
    Jan 24, 2017 9:43 PM UTC

    There is something I am missing. I only have this puppet, which I made myself, in the project panel. When I select it it does not activate the the 'puppet...' selection on the export panel.

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    oksamurai
    oksamurai
    Legend
    Jan 24, 2017 10:37 PM UTC

    So if you do this, Puppet isn't lit up? Are you definitely on Beta 5?

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