the head just floats around. I can't seem to make it stay on the neck

Let me know if you got it!

I have tried everything! I cannot get the 'puppet' selection to come to life! I even tried to forward it to you by having the original file to go.

Character Animator Project.chproj - Google Drive

I do File> Export> but puppet is not available. How do I make it availeable?

Thank you. As it happens I had already seen the video you mentioned. I have gotten whole thing to move as one unit but now it wont stay in one place. The whole thing flies around as if there is no gravity (I have tried nailing the base in place to no avail). Also, the square that has 'face' written in it has, in fact two 'face's written in it and the square is too big. (I wish I could send it to you.)

Usually this is because the head is independent. See the first part here:

• How can I solve common rigging issues?