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sjhhj
Participant
May 19, 2011
Question

Adding Fonts to Connect Pro

  • May 19, 2011
  • 1 reply
  • 10359 views

Hi All,

My clients use several non standard font packages that are installed on their terminals. However every time they upload their powerpoints to Adobe Connect Pro they lose the fonts and the characters revert to other styles.

Where can I install our font pack to ensure this doesn't happen?

This topic has been closed for replies.

1 reply

A
Anonymous
May 19, 2011

There is a misunderstanding here.

When you upload special types of documents in Connect, they get converted on the fly to Adobe Flash. Powerpoint and PDF files get converted to Flash when you use the Share Document POD. So, the engine that converts those files really converts fonts to a video in a simple way of describing the process. So, the engine does a pretty good job as long as you use standard fonts. When you use non-standard fonts you will most likely not see a very good conversion.

If you have to use those fonts, then we recommend not using the Share Document option. We recommend using the Share My Screen option which will allow you to share Powerpoint itself and use the great looking fonts you used. You do lose the savings of bandwidth when you use the share document pod.

As new versions come out, we always look at improving that conversion engine.

J
JJones
Inspiring
May 19, 2011

Is there a list of these standard fonts which upload more successfully?

Does it matter which font type is used (Post Script, Open Type, etc.)?

Also, does the originating OS matter, i.e. Windows or Mac?

A
Anonymous
May 19, 2011

Another option:

The Connect Pro server does not have that font type installed. When using a font that is not installed on the Connect server, the closest matching font that is available will be used as a substitute.

Depending on the type of Connect account you have, there are potentially two ways to resolve this issue.

Option #1(Hosted Account)

     * In the Microsoft PowerPoint presentation, select File > Save As.
     * In the Save As dialog, select Tools > Save Options.
     * Check the "Embed TrueType fonts".
     * Select either "Embed characters in use only" or "Embed all characters". If "Embed all characters" is chosen, the file size will be larger.
     * Click OK and click Save.

Note: The same steps can be taken if you have a Licensed (on premise) Account. However, if there's a concern in regards to the file size increase due to the embedded fonts and you have a Licensed account, see Option 2 below.

Option #2(Licensed on-premise Account)

Instead of embedding the fonts within the Microsoft PowerPoint presentation, the administrator can install the fonts on the server. Since the fonts will not need to be embedded in the presentation, there should be no increase in file size.

To answer your questions:

1. The standard fonts that MS Powerpoint uses is the answer

2. You can imbed any special fonts in the presentation when saving it as mentioned. True Type is recommended

3. OS has no bearing...same fonts on both OS.

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