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Kenny5C8C
Participant
November 3, 2021
Question

Audio question

  • November 3, 2021
  • 2 replies
  • 239 views

I am doing a training class for a call centre and using Adobe connect. I take live calls while sharing my screen. The participants are able to hear me. Is there a way they can hear what I am hearing 

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    2 replies

    zweigle@clarix.com
    zweigle@clarix.com
    Participating Frequently
    November 4, 2021

    If you set the meeting up with 'Universal Voice' and/or Integrated Audio-Conferencing  then the meeting can broadcast your phone conversation.

     

    If you need to broadcast your computer audio, then I would suggest using 'Many-Cam' which can use many different audio sources as a mic and many different camera sources as camera. See: https://manycam.com/applications/?view=adobe_connect 

    Walter Zweigle - Sales Account Manager | Clarix Technologies Inc. | 585-899-5300 x156 | zweigle@clarix.comAdobe Connect | Adobe Learning Manager | Adobe Acrobat Sign
    Jorma_at_CoSo
    Jorma_at_CoSo
    Legend
    November 4, 2021

    Adobe Connect doesn't share system audio through screen sharing (if that is what you are looking for). If you could have the Adobe Connect room join the call through Universal Voice, which feels like a stretch, then it may work, but you may have to get creative in getting computer audio to come through your mic, or be seen by Connect as an audio input. 

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