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Participant
Jun 30, 2020 10:12 AM UTC
Question

I upgraded Adobe Connect 10.6 to 10.8, Not loading meetings the first time (resource does not exist)

I upgraded Adobe Connect 10.6 to 10.8. SSL did not install. Logged in, I see all the meeting rooms. I follow the link, an error page is issued: "The selected resource does not exist. For further assistance, please check out the Adobe Connect support page." OK. I close this page, and go the second time on this link, the meeting room opens normally with the desired layout. I close the meeting, exit and re-enter, click on the link and again the error first: The selected resource does not exist. For further assistance, please check out the Adobe Connect support page. "Ok. The second attempt opens normally. There is no cluster. Tell me what could be the problem and in which direction to go?

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    7 replies

    Participant
    Sep 18, 2021 12:47 AM UTC

    you have to update database servefr and also after update go to sql servre managment and change db version.

    contact me lucky.luck1360@gmail.com

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    Participant
    Feb 25, 2021 3:32 AM UTC

    Same problem here.
    How do I run the database updates?

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    Participant
    Sep 29, 2020 12:08 AM UTC

    Same problem here. I've installed twice with no success.

    How do I run the database updates?

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    Jorma_at_Knox
    Legend
    Feb 26, 2021 6:28 PM UTC

    The update package contains a number of files. If there is an update to the SQL DB you should see the .sql files that can be run in MS SQL to update the database.

    Most customers who have on premise accounts use MS SQL Server Management Studio and you can load the SQL in there an execute it against your database.

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    Jorma_at_Knox
    Legend
    Jul 2, 2020 9:49 PM UTC

    Verify that the DB updates ran correctly. 

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    Participant
    Jul 3, 2020 3:52 AM UTC

    Thanks, it helped

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    Participant
    Mar 6, 2021 12:18 PM UTC

    could you please let me know how you fixed it? I have the same issue

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