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Beth5CDC
Participant
Mar 30, 2021 5:40 PM UTC
Question

Issues Uploading Files to Connect

I'm having issues uploading files to my Adobe Connect site. It will let me create new folders, but when I go to upload it says:  You don't have permission. Please contact account administrator". Our local IT team can't assist, so I am at a loss here.

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    1 reply

    Jorma_at_Knox
    Jorma_at_Knox
    Legend
    Mar 30, 2021 11:09 PM UTC

    To upload files to Connect you must be a member of a group that has those system permissions. The most common two groups used that allow this are the Meeting Host group and the Authors group. Admins don't have the rights to upload content to the server. If you are an admin, you will most likely need to add yourself to the Meeting Host group to upload content. 

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