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Participant
Mar 12, 2021 3:21 PM UTC
Answered

Participants not able to share 11.2

We have a client who is not allowed to download the AC app to their devices, so they have been joining meetings via browser.  Moving to the Standard view, we found that when the participants are granted access to share their screen,they are not able to .   This functionality is vital to the success of our client training.  Is this a 'known issue' or is there something we can do to get around it?

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    zweigle@clarix.com
    zweigle@clarix.comCorrect answer
    Participating Frequently
    Mar 12, 2021 3:33 PM UTC

    The desktop app is required in order for a participant to share their screen. This has always been the case.

    Walter Zweigle - Sales Account Manager | Clarix Technologies Inc. | 585-899-5300 x156 | zweigle@clarix.comAdobe Connect | Adobe Learning Manager | Adobe Acrobat Sign

    3 replies

    zweigle@clarix.com
    zweigle@clarix.comCorrect answer
    Participating Frequently
    Mar 12, 2021 3:33 PM UTC

    The desktop app is required in order for a participant to share their screen. This has always been the case.

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    Walter Zweigle - Sales Account Manager | Clarix Technologies Inc. | 585-899-5300 x156 | zweigle@clarix.comAdobe Connect | Adobe Learning Manager | Adobe Acrobat Sign
    bgieblerAuthor
    Participant
    Mar 12, 2021 3:52 PM UTC

    Thanks for the confirmation.

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    Chris Zabriskie
    Known Participant
    Mar 12, 2021 3:28 PM UTC

    Just curious - Are you saying that clients can't share their screens in the browser?  I thought it was always that way.  Do you mean they used to be able to share their screen in classic view?

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