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bgiebler
Participant
March 12, 2021
Answered

Participants not able to share 11.2

  • March 12, 2021
  • 2 replies
  • 303 views

We have a client who is not allowed to download the AC app to their devices, so they have been joining meetings via browser.  Moving to the Standard view, we found that when the participants are granted access to share their screen,they are not able to .   This functionality is vital to the success of our client training.  Is this a 'known issue' or is there something we can do to get around it?

    This topic has been closed for replies.
    Correct answer zweigle@clarix.com

    The desktop app is required in order for a participant to share their screen. This has always been the case.

    2 replies

    zweigle@clarix.com
    zweigle@clarix.comCorrect answer
    Participating Frequently
    March 12, 2021

    The desktop app is required in order for a participant to share their screen. This has always been the case.

    Walter Zweigle - Sales Account Manager | Clarix Technologies Inc. | 585-899-5300 x156 | zweigle@clarix.comAdobe Connect | Adobe Learning Manager | Adobe Acrobat Sign
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    bgieblerAuthor
    Participant
    March 12, 2021

    Thanks for the confirmation.

    Chris Zabriskie
    Chris Zabriskie
    Known Participant
    March 12, 2021

    Just curious - Are you saying that clients can't share their screens in the browser?  I thought it was always that way.  Do you mean they used to be able to share their screen in classic view?

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