Participant

Question

Unable to duplicate events on connect? "Request Not Processed" - Massive time waste!

Forum|Forum|11 years ago
June 10, 2014
1 reply
1071 views

I am in the process of updating the calendar of events that we host for our clients 3 times a week to train them on our accounting software.

When I attempt to duplicate the event when I press save I always get an error message "Request Not Processed"

"The system was unable to process your request.

For further assistance, please check out the Adobe Connect support centre or contact Adobe Connect support. "

This is of course a huge pain, it means every single event must be manually created, and have all the information copied and pasted across.

Obviously this is not a good use of my time, does anyone have any suggestions as to what the issue is or how it can be fixed?

Many Thanks

Richard Vaughan

This topic has been closed for replies.

R

Richard_Vaughan1987Author

Participant

Any ideas anyone?

N

ngoyal

Adobe Employee

This could be related to some permission issue with the associated content of the event.

Please check whether the content associated with the event is shared or private.

For duplicating a shared event (which has a private content associated), a user can duplicate such an event only when user has permission over the associated private content.

Thanks,

-Nitin

R

Richard_Vaughan1987Author

Participant

Hi Nitin

I am afraid this is not the cause of the issue.

None of the content is private.

Any other ideas.

This sort of makes the product useless for us.

Also the reports do not seem to work?

I select a report for a meeting room, I want to see the total list of attendees but nothing shows up.

The same report worked fine a week or so ago, but now nothing.....

Thanks

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded