Skip to main content
Participating Frequently
February 5, 2021
Question

User limit for this account has exceeded

  • February 5, 2021
  • 2 replies
  • 1375 views

Hi, I have the following plan for Adobe Connect Meeting

trying to arrange a meeting with 20 participants I see I can't enter the application to manage the meeting. It's the same for any user trying to enter us a guest using the link.

How can I organize the meeting ?

Thank you

    This topic has been closed for replies.

    2 replies

    zweigle@clarix.com
    Participating Frequently
    February 5, 2021

    Your account summary tab indicates that there are no users in the 'Meeting Host Group'

    Go to Administration>Users and Groups>Meeting Hosts and add yourself.

    Then you can create and manage meetings.

    Walter Zweigle - Sales Account Manager | Clarix Technologies Inc. | 585-899-5300 x156 | zweigle@clarix.comAdobe Connect | Adobe Learning Manager | Adobe Acrobat Sign
    Slav5FDAAuthor
    Participating Frequently
    February 5, 2021

    I participate in the list - Dauren Kaigatyrov and manage meetings (I'm a host in my meetings) but participants can't visit the meeting because of the mentioned error ...

     

     

    Slav5FDAAuthor
    Participating Frequently
    February 5, 2021

    If I'm wrong, pls let me know how to add my user to the Meeting Host group ...

    Slav5FDAAuthor
    Participating Frequently
    February 5, 2021

    ... even the only host can't access the meeting ?

    Slav5FDAAuthor
    Participating Frequently
    February 5, 2021