Questions

Hello there.Recently, me and my colleague stumbled upon a particularly weird issue in whish Painter's performance was so low that it was loading each Texture Set for 15 minutes upon switching.To put it into more detail, we are working on a project that requires hand-painted masks. The way we're doing it is simply by creating new Fill Layers with black masks and just drawing on them. All work files are just meshes imported into fresh scenes without any baked textures. Which is another point - there are no generators or procedular masks used on Fill Layers. Just brushes. Texture Sets don't even have Normals or AOs.I should also note that we're painting in both 2k and 4k resolutions and it doesn't make much of a difference. Disabling other Materials from the view eases the pain slightly, but not enough unfortunately. By my understanding Painter has troubles saving custom drawn masks, because the way it saves them is entirely different from saving generators. Am I right to assume that

Hello friends,I have some problems with baking a high poly mesh on a low poly mesh. I used it all the time to make my objects look more stylized. But I don´t know what happend Everythime I bake the texture, the normal look realy blurred and scaled and the crackes and I will upload the objects maybe some defaults on my SP are wrong.Hope there ist a solution... have to do that for my uni 😞   ThanksOBJshttps://we.tl/t-7ytwqoHm5j

This is what I'm talking about:The message comes up as soon as I start up the software and I guess it's a licensing issue. I found out the problem can be fixed by changing the regional settings to US in Windows settings. However I have to do this, followed by a restart, every time I want to use the appplication. It's a hassle and doesn't seem like a real fix. Apparently this has been an issue for months. Does Adobe plan on fixing this?

Hello to all,I have a very specific question as I am working between RealityCapture et Substance for texturing my photogrammetry models.As you can see on the photo, when I import my model, the two UV tiles 1001 and 1002 are separated into different shaders. I tried all the export options from RealityCapture but no result. Any ideas how I can runite them in one shader ? Thanks a lot! 

Is it possible to use the filter "baked lighting stylized" and ALSO take into account the normal maps I used in layers?Currently when I drop the "baked lighting stylized"-Filter and change to "base color" i can see it is "shaded" and all, but the "normal-map-effect" is missing.this is what the material looks likethis is what it looks with activated "baked lighting stylized"-filter and "base color"-view 

I've been trying to find a way to export a FBX with textures embeded into it but I can't find a easy way to do it. I use mainly the Substance plugin in Maya but I think neither of the workflows provided create materials that can then be embeded into the FBX after export, since it doesn't have any lambert, blinn or other Maya material workflow. Is there a way from inside Substance or any other program I can use to easily apply Subtance textures to a model and then export a FBX with the materials embeded in it? I'd like it to be embeded in a way in which I can see them just by just using the Windows 3D Viewer.

Hello. I'm new to substance painter.  I'm trying to create a new project, but I can't find  "ok" or "cancel" button. How do I create a new project?  

I've created a paint with specific fill properties I'm using in a fill layer (or a paint layer for that matter). I'd like to reuse this paint with its custom properties in another Substance project.  Is there a way to save it so it shows as a material I can then quickly access and reuse elsewhere.  Older posts on this said to right click the fill layer and use a Save option?  -- dont see that in v2021.How please?

Hi, anyone know why I cant export emissive for any of my textures? I'm exporting for Arnold, maya

Hi. I have bought Substance Painter on Steam and am using it since a few weeks. However, I would like to have access to the Substance Assets library (for example, they are being used in tutorials that I can't follow without it). I tried to figure out how to be able to access the premium materials, but for those I need to subscribe to ANOTHER substance painter version/subscription. This surely can't be right? Is there a subscription model for just the asset library or a possibility how to access it with the steam version? Thank you!

Asking a  straight forward question.   What I'd like to do is load up some skin/diffuse maps I have onto a uv mapped figure and have the program generate the needed "internal" maps like Bump, Normal, Specular off of the pixel information.  Is this possible? Thanks so muchRichard  

I transition my Substance subscription, and and updated my license and when I restarted my session I was no longer able to switch between ortho and perspective view. (they are grayed out).  Has something changed?  Thanks 

I have a Perpetual Indie License for the Allogoritmic Substance Suite. Once Substance moved to Adobe I tried these versions, nowing I could go back to the old version once my year subscribtion ended. This because the Adobe versions are way to expensive. Now I removed the Adobe versions and reinstalled the Allegoritmic versions, but although I have a Perpetual license, it states that my license is not valid. So, what is wrong with this Perpetual (=never ending or changing) license? 

I have perpetual Painter license. I still have around 100 download points. I read that points doesn't migrate to adobe account if I have no active subscription. I don't want subscription for several reasons and probably will buy the steam version in future, but I would like to use all of my download points. Is there a time until I can use them without migrating to my adobe account? Are there any expiration-date on those Substance account points?Also I don't understand why we not get any points for the perpetual license 😞 

HiI use Rhino to model simple table for testing. It consist of table top and legs Then I export obj and import to Substance PainterWhen I exportThey will consist of 2 set. One of leg and other for table top. How could I export it in single set? It will easier for me when import to UE.Attached file  ThankTravis 

I have 1033 credits within my substance account, I wish to retain these credits for future use, and so, following the instructions provided, migrated my account.  It was stated during this process that once I loaded up a version of the new adobe substance painter my credits would then transfer, for this purpose I used the free trial.  Upon loading up the free trial, I see no transfer, nor do I see a method to achieve this.  As you can imagine this is a large investment of credits I do not wish to lose, and would appreciate guidance on how to move them into my new adobe account.For a long time I had a subscription accruing credits, but later moved to a permanent license for substance, with the credits saved for whenever I needed them.Substance account logged in:Adobe account logged in: 

Hello, I am a 3d painter and I have always been very grateful to substance. Substance 3d painter7.3 has introduced a warp projection . Can this function be realized in 2d uv view thank a lot

I would love to use Zbrush Polygroups within Painter, to mask certain areas by color selection.Is this not possible? If it is possible is there anywhere a step by step tutorial that shows the export settings from zbrush plus the settings you have to useinside Substance Painter to make this work? Thanks a lot

Hello, I am a 3d painter and I have always been very grateful to substance. Substance 3d painter7.3 has introduced a warp projection . Can this function be realized in 2d uv view thank again   

Guys, I don't know who came with this idea, but for the last month I'm trying to get used to the new color scheme, which was changed after Substance become Adobe Substance. I'll try to explain. Just look on this screenshot and try to tell which channels is active now? I suppose that if someone who designed this color scheme will look on that- he could give me the answer easily, but for the most other people- more darker buttons feels like pressed buttons. And grey buttons feels like inactive. You have the opposite now. Yeah there is white outline around the active buttons, but it doesn't help at all. Just compare it with what you had in previous versions Same channels active as on previous screen, but you can see it immediately!You have the same in Photoshop for example. Active buttons way more darker (brush icon and "image" button)If we go back to the latest Painter- just look what happens when you try to hover your cursor on something:1) Inactive2) I'm hovering&nb

Question: Does anyone know what program was used for the "360 degree" pano for this project? ty substance3d.adobe.com/magazine/designing-a-concept-store-with-substance-3d-assets/ 

Why do I get splotches after baking? No overlapping uvwsNo geo issues 

My 8k export is not matching visually (except for resolution of course) the 4k export - I am masking between two materials in folders with an image alpha - and the export matches if I just export either material by themselves - but any masking element -procedural or image makes it so they are not identical as if the greys are weaker in 8k  -I have an nvidia quadro M6000 24gb card - windows 10 - and running Adobe Substance 3D Painter Version 7.2.3 build 1197  -thx

Hello Friends!I am using Substance 3d Painter 7.2. I am having an issue that when I tried to paint it does not appear in the viewport but it shows in layers. please help me fast.Here is a screenshot  

HiI bought this substance material in artstationhttps://www.artstation.com/artwork/J9lZYRWhen I import to substance painter then apply to modelThis is procedural materialNeed advice to rotate wood ring.P/s I could not share file because I do not own it. ThankTravis