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S
Sara32536616y3ym
Participant
September 26, 2023
Question

Problema esportazione con substance painter

  • September 26, 2023
  • 1 reply
  • 243 views

Ciao, ho un problema di esportazione con il pittore di sostanze.

Texturizzo come faccio sempre, solo che dal nulla quando esporto le mappe sono o nere, o tutte rotte, anche se apro vecchi file di lavoro da' lo stesso problema...

 

qalcuno sa aiutarmi? 

This topic has been closed for replies.

1 reply

Cyril Dellenbach
Community Manager
Cyril DellenbachCommunity Manager
Community Manager
September 26, 2023

Hi Sara,

 

Can you show us the result of the export? What export preset are you using? What is your GPU?

 

Let me know.

 

Cyril Dellenbach (Micro) | QA Support Artist | Adobe
S
Sara32536616y3ymAuthor
Participant
September 30, 2023

Good evening, sorry if I did not reply, but I did not see the notification: then I export with these values:

Vray next specular glossiness

TIFF a 16 bit

1024.

 

The maps it exports are broken, but suddenly, even maps that were previously exported right.

I'll send you examples

 

 

video card: AMD RADEON RX 6800 XT - 16gb

 

 

Thanks

 

Cyril Dellenbach
Community Manager
Cyril DellenbachCommunity Manager
Community Manager
October 2, 2023

Thanks for the details.

 

The issue is probably related to your GPU driver. The latest AMD driver updates are having compatibility problems with Substance 3D Painter. Make sure to disable the Hardware Support Acceleration (Edit > Settings > General > Sparse Virtual Texturing) or to rollback the GPU driver for a previous version.

 

Best regards,

 

Cyril Dellenbach (Micro) | QA Support Artist | Adobe
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