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N
Natasumi.K
Participant
October 5, 2023
Answered

There are parts that cannot be colored

  • October 5, 2023
  • 1 reply
  • 194 views

Hi.
When trying to color an FBX model exported with Blender,
there are some parts that cannot be colored.
All materials are combined into one,
and the surface orientation of the model itself is correct.
Please let me know the possible causes and solutions.

This topic has been closed for replies.
Correct answer Cyril Dellenbach

Hi @Natasumi.K,

 

My first guess would be an issue with the UVs, could you share a screenshot of the UVs? In addition, a screenshot of your entire Substance Painter is always useful for troubleshooting.

 

Best regards,

 

1 reply

Cyril Dellenbach
Community Manager
Cyril DellenbachCommunity ManagerCorrect answer
Community Manager
October 5, 2023

Hi @Natasumi.K,

 

My first guess would be an issue with the UVs, could you share a screenshot of the UVs? In addition, a screenshot of your entire Substance Painter is always useful for troubleshooting.

 

Best regards,

 

Cyril Dellenbach (Micro) | QA Support Artist | Adobe
N
Natasumi.KAuthor
Participant
October 12, 2023
Sorry for the late reply.

As you pointed out, there is a problem with UVs,
It is solved.

Thank you for your answer.
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