Account blocked despite payment!
Again, I am sending two invoices that I downloaded to my computer on the day of payment. FV February and March, I bought the same product, 65319854, Creative Cloud Photography plan with 1TB. I paid the subscription. At that time, both invoices appeared in the billing history (otherwise, I would not have been able to download them!). And suddenly one disappeared and the account was suspended. I paid the FV for February from another card, the account updated the number I entered on the day of payment. On the same day I bought a plug-in and I have it, money was taken from the account. So I have a mass of evidence that I paid the subscription and someone deleted the Invoice and suspended my account. Help is not responding, what can I do and where to report?
[Moderator moved the thread to the correct forum]
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