Adobe Acrobat Pro 2020 – Maximum Activation Limit Reached

Question

I am an IT Administrator.We are facing an issue where we cannot activate Adobe Acrobat Pro 2020 on a new PC. It shows the error: "Maximum number of activations reached."At the same time, the Adobe portal (account.adobe.com) does not show my existing PC in the Activated Devices list — it shows completely empty.The product is registered in our account (Version 20.0, registered June 29, 2022) and the license is a perpetual serial number.

kglad · Accepted Answer

there's now only one way to recover an activation, now. in the past, there were several ways including asking adobe support to reset your activation count, but that no longer works.

use the computers (if they exist, still run AND can communicate with adobe's deactivation server) with the activations and open an app > click help > deactivate. if you've already uninstalled the app before deactivating, but still have an operable computer, you can reinstall on that computer and then deactivate.

the big catch is can those computers communicate the deactivation with adobe's servers.

https://community.adobe.com/t5/download-install-discussions/activation-limit-reached-for-non-subscription-adobe-desktop-applications/td-p/14804413?linkId=100000376554410

kglad · Answer

and this should be in the downloiad & installforum,https://community.adobe.com/download-install-615p.s. change your title to avoid a duplicate message problem.

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