Skip to main content
AnneliAsking
Participant
June 15, 2026
Question

Adobe system administrator rights

  • June 15, 2026
  • 2 replies
  • 4 views

Hello, I would like to ask for guidance regarding our company’s Adobe account. Our previous Adobe system administrator is no longer working for our company, and as a result, we currently do not have access to manage our subscriptions or agreements. I am unable to renew or make any changes to our company’s Adobe licenses. Is it somehow possible to regain administrative access or transfer admin rights so we can continue managing our subscriptions? Thank you in advance for your help.

    2 replies

    kglad
    Community Expert
    Community Expert
    June 15, 2026

    the subscription owner also has access.

     

    post this in the enterprise&teams forum, https://community.adobe.com/enterprise-teams-622

     

    p.s. change your title to avoid a duplicate message problem.

    Community Expert
    June 15, 2026

    You would need to login to the admin console and you should be good. Figure out which email id was used to login into the admin account. Most probably the email of the previous administrator. Reset the password for that account and login into https://adminconsole.adobe.com. I suppose this should be all.

    -Manan