All of a Sudden Unable to Open PhotoShop
I'm being told that I don't have an active plan anymore, even though I do. I upgraded last month, but it's all under the same account. I have an older computer and can not upgrade to the OS needed for the latest version of PS in case I just needed to reinstall it.
How can I sign back in to PS CS6 without having to buy a whole new computer? This is maddening and the virtual assistant was utterly useless. Now I'm being asked for a serial number trying to get back in and I don't have a serial number and can't locate it.
