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Participant
June 20, 2021
Question

Annual monthly plan

  • June 20, 2021
  • 3 replies
  • 295 views

i didnt know annual montly plan meant i have to subcribed for a month, since I didn't know what annual meant and just saw the monthly word and assumed i can unsubcribed after a month. 

 

When can i cancel the annual montly plan???

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3 replies

Nancy OShea
Community Expert
Community Expert
June 21, 2021

Annual = 12 months or 1 year.

To avoid early cancellation fees, wait until your 12th month of service to cancel.

 

The expiration date is listed in your Adobe Account.

https://account.adobe.com/plans

 

How do I Cancel my Subscription?

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https://helpx.adobe.com/manage-account/using/cancel-subscription.html

Subscription & Cancellation Terms:

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https://www.adobe.com/legal/subscription-terms.html

CONTACT ADOBE SUPPORT:

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Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F,
during normal business hours: https://helpx.adobe.com/contact/phone.html

 

Nancy O'Shea— Product User & Community Expert
John T Smith
Community Expert
Community Expert
June 20, 2021

You may cancel your subscription at any time, but you pay 1/2 of the remaining time if you cancel early

 

To cancel with no penalty you do so during the final of your 12 months

 

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-FAQ https://community.adobe.com/t5/account-payment-plan/cancel-subscription-faq-s/td-p/11843852

Participant
June 20, 2021

i meant subcribed for a year, and when can i unsubcribed from it.