Cancel my free trial

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html



and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.



if you're unable to follow the steps described, you'll need to await help from an adobe employee for the next step.  (if you don't get a reply here from a badged employee within 24 hours, repost.)

Hi  @joe_0546,

We appreciate you reaching out. As per your account details, you only have a team's license. Have you subscribed to any individual plan using a different ID? If you are raising this query for your team's license only, please let us know. 

We are here to help.

See my reply on this thread:

https://community.adobe.com/t5/account-payment-plan-discussions/i-haven-t-agreed-to-extend-my-acrobat-subscription-but-they-keep-charging-after-one-year/m-p/15367337#M69195