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barbaragm8
Participant
November 28, 2021
Question

Cancelación Plan anual, pago mensual

  • November 28, 2021
  • 1 reply
  • 623 views

Hola, 

Tengo un plan anual de pago mensual y me gustaría saber si cancelo antes de los 14 días de cualquier mes puedo tener un reembolso completo? o hay penalización al ser plan anual?

 

En caso de que hubiese penalización, debería esperar a pasar el año entero para poder cancelar sin problema?

 

 

This topic has been closed for replies.

1 reply

John T Smith
Community Expert
Community Expert
November 28, 2021

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-FAQ https://community.adobe.com/t5/account-payment-plan/cancel-subscription-faq-s/td-p/11843852
-do be aware that cancelling early means paying 1/2 of the remaining subscription time as a fee
--this is cancelling AFTER the trial converts to paid and BEFORE the end of the subscription