Cant cancel my adobe acrobat plan
I applied for the 7-day free trial on Adobe Acrobat to quickly help me with one of my documents and it didn’t work. I received the confirmation email, but every time I tried to access the extra services I could not. I assumed this meant the application did not go through, so I left it.
After the 7 days were over, money was withdrawn from my account which confirmed that the 7-day trial was over and I now I want to cancel and get a refund.
I followed the links, looked on my account to try and cancel the plan, but the plan doesnt even show up, I attempted to call directly (did not work), and even resorted to asking A.I and nothing has worked. This may have something to do with the fact that I am using my university account which may require contact with my university, but I don’t know.
If anyone can help I would be so greatful as I am still within the 14 days after accidentally applying for the adobe acrobat plan and I really need that money back.
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