Change payament of my plan, Problem to acces LRC

Forum|Forum|6 months ago
July 22, 2025
2 replies
128 views

Good morning,
I changed the payment method for my 20GB Photography plan from monthly to annual. Since making this change, I've received the attached message, which prevents me from proceeding. At that point, I exit by Lightroom Classic and restarted the program, which worked well.
How can I resolve this issue?
Thanks, Bye

Windows

kglad

Community Expert

ie, change your default browser

John T Smith

Community Expert

1 - Opera is not compatible with Adobe, so be sure your use a different, updated browser
2 - This is a public forum, not Adobe support... other users may not see your account
For account help see employee Rikk Flohr's 1st reply in this message from 2-19-25 which includes the information on how to bypass the chatbot and talk to a human
https://community.adobe.com/t5/account-payment-plan-discussions/cancelei-plano-por-engano/td-p/15163767

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