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Participant
August 11, 2021
Question

customize subscription plan

  • August 11, 2021
  • 3 replies
  • 165 views

Is it possible to suspened my plan for  3 months

    This topic has been closed for replies.

    3 replies

    Nancy OShea
    Community Expert
    Community Expert
    August 13, 2021

    Before you cancel, do the math to ascertain if this is beneficial or not.  There is a 50% early termination fee for cancelling an annual plan.  And you will lose any special discounts you may have enjoyed under your old plan. 

     

    In other words, it will cost you something to cancel and it may cost more to resubscribe later.  

     

    Nancy O'Shea— Product User & Community Expert
    John T Smith
    Community Expert
    Community Expert
    August 11, 2021

    To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
    -FAQ https://community.adobe.com/t5/account-payment-plan/cancel-subscription-faq-s/td-p/11843852
    -do be aware that cancelling early means paying 1/2 of the remaining time as a fee
    -or cancel via Chat link https://helpx.adobe.com/contact.html?rghtup=autoOpen

    -make sure that your browser does NOT block ads, scripts, or pop-ups
    -you must also allow 'cookies' in your web browser for the link to work
    This link will go directly to the chat option
    Type "Agent" in the chat box to bypass the chatbot and be connected to a person
    -Meaning type in the word Agent without the quote " " marks
    .
    Also: beware of answering anyone who sends you a private message
    -click for more information about scammers https://tinyurl.com/10791730

    Community Expert
    August 11, 2021

    Hi @ilanm14482279.

    Currently there is no option to suspend a plan. The only option if viable is to cancel the plan and resubscribe when you need it

    -Manan

    -Manan