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Participant
July 19, 2025
Question

Educator discount (not a student)

  • July 19, 2025
  • 1 reply
  • 100 views

I have the education discount (university employee). I've been asked to renew my credentials because I'm "graduating." The renewal form and verification email only seems to be suited for students: it wants my graduation date and my class schedule. How do I renew as an educator who isn't a student?

1 reply

John T Smith
Community Expert
Community Expert
July 20, 2025

I don't know, but these links may help

Start at http://www.adobe.com/education.html
-FAQ https://helpx.adobe.com/x-productkb/policy-pricing/education-faq.html
-https://www.adobe.com/offer-terms/student_teacher_eligibility.html
-Cloud Education Plan https://creative.adobe.com/plans?plan=edu

 

Or talk to support

This is a public forum, not Adobe support... other users may not see your account
For account help see employee Rikk Flohr's 1st reply in this message from 2-19-25 which includes the information on how to bypass the chatbot and talk to a human
https://community.adobe.com/t5/account-payment-plan-discussions/cancelei-plano-por-engano/td-p/15163767