Educator discount (not a student)

Question

I have the education discount (university employee). I've been asked to renew my credentials because I'm "graduating." The renewal form and verification email only seems to be suited for students: it wants my graduation date and my class schedule. How do I renew as an educator who isn't a student?

John T Smith · Accepted Answer

I don't know, but these links may helpStart at http://www.adobe.com/education.html-FAQ https://helpx.adobe.com/x-productkb/policy-pricing/education-faq.html-https://www.adobe.com/offer-terms/student_teacher_eligibility.html-Cloud Education Plan https://creative.adobe.com/plans?plan=edu Or talk to supportThis is a public forum, not Adobe support... other users may not see your accountFor account help see employee Rikk Flohr's 1st reply in this message from 2-19-25 which includes the information on how to bypass the chatbot and talk to a humanhttps://community.adobe.com/t5/account-payment-plan-discussions/cancelei-plano-por-engano/td-p/15163767

dond48384392 · Answer

I am having the same problem. Did you find an answer and work around the problem?

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