Skip to main content
MDMIHAD
Participating Frequently
March 5, 2026
Answered

Error while adding phone number for verification (Adobe Stock, Bangladesh number)

i'm from bangladesh i need to change my phone number but not showing but why many bangladeshi people change their number to bd number but inside my screen not showing bangladesh i will try to buy subscription but number add problem and adobe stock same.

Jeffrey_A_Wright
Jeffrey_A_WrightCorrect answer
Legend
March 6, 2026

I am sorry, ​@Arham Omar , but your account is still set for the United States. I am unsure why you chose this country during account creation, but please click on https://helpx.adobe.com/contact.html?rghtup=autoOpen to speak with a member of our team who can help you further.

 

I show no attempts to ever reach us, so please use a different device if you are unable to contact anyone or are redirected to this public discussion forum.

12 replies

Shimul Mondal
Participant
September 26, 2026

Hello Adobe Stock Support Team,

I am from Bangladesh and I am trying to complete my Adobe Stock Contributor account setup.

However, Bangladesh (+880) is missing from the country list on the mobile phone verification page. Because of this, I cannot verify my phone number or complete my account setup.

Could you please help me verify my account or provide an alternative verification method?

I can provide screenshots of the issue if needed.

Thank you.

Translate
kglad
Community Expert
Community Expert
September 27, 2026

​@Shimul Mondal 

 

post this in the stock contributor forum, https://community.adobe.com/stock-contributors-36

 

and change your title slightly to avoid a duplicate post error.

Translate
MDMIHAD
MDMIHADAuthor
Participating Frequently
March 6, 2026

Even though the country shows, it still causes problems and errors.

Translate
kglad
Community Expert
Community Expert
March 6, 2026

i don’t see your country listed, so adobe maybe not offer to bangladesh whatever you’re seeking

Translate
Jeffrey_A_Wright
Legend
March 5, 2026

Thanks for posting, ​@Arham Omar ! I can confirm that you did set up your account for the United States, not Bangladesh.

 

Please see https://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html for information on how to change the country associated with your account as suggested by ​@kglad .

Translate
MDMIHAD
MDMIHADAuthor
Participating Frequently
March 6, 2026

 

Translate
kglad
Community Expert
Community Expert
March 6, 2026

@

 

don’t post personal info (eg, your email) here or blackout the personal info in screenshots.

Translate
kglad
Community Expert
Community Expert
March 5, 2026

The country associated with your adobe id must match the store you purchase from and must match the payment address. otherwise, change what's necessary:

 

 

 

change country associated with adobe id - https://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html

 

 

 

change credit card and/or billing address, https://helpx.adobe.com/manage-account/using/update-billing-information.html

 

 

 

change currency - https://forums.adobe.com/thread/1999694

 

 

 

change store - http://www.adobe.com/store_selector/storeselector.html

 

 

 

change adobe.com website language - https://forums.adobe.com/thread/1999693

Translate