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BASILACA
Participating Frequently
March 5, 2026
Answered

Error while adding phone number for verification (Adobe Stock, Bangladesh number)

  • March 5, 2026
  • 3 replies
  • 70 views

i'm from bangladesh i need to change my phone number but not showing but why many bangladeshi people change their number to bd number but inside my screen not showing bangladesh i will try to buy subscription but number add problem and adobe stock same.

Correct answer Jeffrey_A_Wright

I am sorry, ​@Arham Omar , but your account is still set for the United States. I am unsure why you chose this country during account creation, but please click on https://helpx.adobe.com/contact.html?rghtup=autoOpen to speak with a member of our team who can help you further.

 

I show no attempts to ever reach us, so please use a different device if you are unable to contact anyone or are redirected to this public discussion forum.

3 replies

BASILACA
BASILACAAuthor
Participating Frequently
March 6, 2026

Even though the country shows, it still causes problems and errors.

kglad
Community Expert
Community Expert
March 6, 2026

i don’t see your country listed, so adobe maybe not offer to bangladesh whatever you’re seeking

Jeffrey_A_Wright
Legend
March 5, 2026

Thanks for posting, ​@Arham Omar ! I can confirm that you did set up your account for the United States, not Bangladesh.

 

Please see https://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html for information on how to change the country associated with your account as suggested by ​@kglad .

BASILACA
BASILACAAuthor
Participating Frequently
March 6, 2026

 

kglad
Community Expert
Community Expert
March 6, 2026

@

 

don’t post personal info (eg, your email) here or blackout the personal info in screenshots.

kglad
Community Expert
Community Expert
March 5, 2026

The country associated with your adobe id must match the store you purchase from and must match the payment address. otherwise, change what's necessary:

 

 

 

change country associated with adobe id - https://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html

 

 

 

change credit card and/or billing address, https://helpx.adobe.com/manage-account/using/update-billing-information.html

 

 

 

change currency - https://forums.adobe.com/thread/1999694

 

 

 

change store - http://www.adobe.com/store_selector/storeselector.html

 

 

 

change adobe.com website language - https://forums.adobe.com/thread/1999693