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Participant
August 26, 2026
Answered

Hi, I have a problem. I don't have a plan, but they're deducting money from my card. I want them to stop deducting money.

On August 25, 2026, at approximately 8:01 p.m., 26.43 EUR (566971) Adobe Systems Software Saggart DubI IE

    John T Smith
    John T SmithCorrect answer
    Community Expert
    August 26, 2026

    This is a public forum, not Adobe support
    Do you have another email address and Adobe account?
    This link will help you find the account that is charging your card
    https://community.adobe.com/announcements-5/need-help-identifying-an-adobe-charge-1634638

    Or direct to https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html

    If you do not have a subscription contact the fraud number for your credit card

    4 replies

    Participant
    September 27, 2026

     I don't have a plan, but they're deducting money from my card. I want them to stop deducting money.

    Translate
    John T Smith
    Community Expert
    Community Expert
    September 27, 2026

    Read my message from a month ago, that was marked as the correct answer

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    Peru Bob
    Community Expert
    Community Expert
    August 26, 2026

    Check your account to see if there is any subscriptions listed:

    https://account.adobe.com/

    Translate
    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    August 26, 2026

    This is a public forum, not Adobe support
    Do you have another email address and Adobe account?
    This link will help you find the account that is charging your card
    https://community.adobe.com/announcements-5/need-help-identifying-an-adobe-charge-1634638

    Or direct to https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html

    If you do not have a subscription contact the fraud number for your credit card

    Translate