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S
Sewam
Participant
August 5, 2020
Answered

How can I stop using Adobe

  • August 5, 2020
  • 3 replies
  • 959 views

Hi everyone..I have a PROBLEM... I bought Adobe Photoshop last month but by mistake I mispelled my email.All the codes are been sent there. to that email and I don't access to it.I wont to stop the process and start again but with my right email..How can I do that? and I found that each month they are getting money from my card.. How can I stop them?

This topic has been closed for replies.
Correct answer Manan Joshi

Hello,

Sorry to hear that you are facing trouble but unfortunately you will not find the help you need at these forums. These are peer to peer forums and no one here has access to your account information. You will have to contact Support for the resolution of your issue. Click on the following link
https://helpx.adobe.com/contact.html
Make sure you are logged into your AdobeID, your browser has cookies enabled and no script blocker is enabled. Click on the chat icon on the bottom right.
Also be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y

-Manan

3 replies

R
Rosemary29431980od1s
Participant
April 16, 2023

I want to uninstall Adobe.  HELP!  How can I do this?

kglad
Community Expert
kgladCommunity Expert
Community Expert
April 16, 2023

@Rosemary29431980od1s 

 

you want cancel or subcription or clear your computer of adobe files or both?

R
Rosemary29431980od1s
Participant
April 16, 2023

Both. The problem is whenever I tune into my ZOOM class for yoga on Sunday mornings, about half way through the Adobe screen pops up and wants me to either install or uninstall and it creates a mess on my screen and sometimes I loose connection with the class. I want nothing to do with Adobe as a result.

Thanks for your help so I can uninstall this monster that seems to have a mind of its own.

<personal info removed- kglad>

M
Community Expert
Manan JoshiCommunity ExpertCorrect answer
Community Expert
August 5, 2020

Hello,

Sorry to hear that you are facing trouble but unfortunately you will not find the help you need at these forums. These are peer to peer forums and no one here has access to your account information. You will have to contact Support for the resolution of your issue. Click on the following link
https://helpx.adobe.com/contact.html
Make sure you are logged into your AdobeID, your browser has cookies enabled and no script blocker is enabled. Click on the chat icon on the bottom right.
Also be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y

-Manan

-Manan
A
Anonymous
August 5, 2020

Moving to the Account, Payment, & Plan forum from Photoshop

    S
    SewamAuthor
    Participant
    August 5, 2020

    Hi ,

    Thanks I will try your steps ..I hope it works.

     

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